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Language and Literacy Education

The University of San Francisco

Theses/Dissertations

Literacy

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Digital Literacy For Older Adult English Language Learners, Talley Caruso Dec 2023

Digital Literacy For Older Adult English Language Learners, Talley Caruso

Master's Projects and Capstones

When essential services transition to digital platforms, individuals with limited digital proficiency, immigrant English Language Learners (ELLs), and older adults aged 65 and above face challenges accessing these resources, leading to potential exclusion.

The COVID-19 pandemic accelerated the shift to online interactions and services due to lockdown measures, reducing face-to-face interactions. This sudden transition left individuals without digital skills unable to access healthcare, essential services, and maintain connections with their support networks. Addressing this issue presents an opportunity to promote inclusivity, empowerment, and community engagement through targeted digital literacy training.

Digital literacy encompasses the ability to navigate technology such as …