Education Commons^™

Finding Pathways: Best Practices For Ongoing Learning In Toastmasters, Veronica Brown

Instructional Design Capstones Collection

Toastmasters International, an educational organization consisting of an international network of public speaking clubs, has developed a sophisticated elearning educational program called Pathways as an update to a simpler program, published in booklets, that was nearly a century old. Reactions from club members have been mixed and the transition has required a great deal of training and support efforts at all levels of the organization. This research seeks to identify best practices Toastmasters clubs and members can use to successful transition to Pathways. The hypothesis of the research is that Toastmasters, as a community of practice (CoP), is a connectivist …

Insurance Claims Adjuster Remote Training Initiative, Pamela Wieboldt

Instructional Design Capstones Collection

This paper contains a full training plan initiative to correct a knowledge gap among remote marine insurance adjusters. The problem originated from a longer claims handling process among remote adjusters dealing with Maritime Law claims. In an assessment in the analyze phase this knowledge gap was confirmed. Through analysis there were three major areas of maritime law that adjusters on staff did not test well on. The modules developed will follow the theory of micro learning due to the staff members having limited time to commit to learning each day. As the employees are remote, all of the learning events …

Natural Gas Safety For First Responders, Aimee Levy

Instructional Design Capstones Collection

Natural gas leaks and explosions are growing problems across the country. Recommended Practice (RP) 1162, a federal regulation, requires pipeline operators to implement public awareness programs. One key stakeholder audience includes first responders and fire departments.

This training was developed for a Utility Company, who is a regional pipeline operator, to teach first responders response protocols of different types of natural gas incidents. The module not only helps the Utility Company meet its RP 1162 outreach requirements but also fills educational gaps of firefighters.

To design this training, a team of subject matter experts was assembled to develop the content …