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“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken
“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken
Publications and Research
Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries’ websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians’ assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, …
Accessibility Services Roundtable Unconference Proceedings 2016, Lacuny Accessibility Services Roundtable, Robin Brown
Accessibility Services Roundtable Unconference Proceedings 2016, Lacuny Accessibility Services Roundtable, Robin Brown
Events
A group of 16, mostly librarians, met in the Archives Reading Room of City College Library on Friday, June 17, 2016. The format of our meeting was an unconference, which means the conversations were driven by the concerns of the participants. I have no doubt that anyone who reads this document will come away with different impressions. The ideas that jumped out at me include learning a lot more about universal design for learning. Be aware that phones can be used in the classroom as assistive technology. Consider doing a usability study of library resources in concert with students with …