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The Moderating Effects Of Neuroticism And Psychological Contract Incongruence On The Relationship Between Perceived Organizational Support, Perceived Supervisor Support, And Affective Commitment, Gail M. Hansen

FIU Electronic Theses and Dissertations

The nonexperimental study (N = 279) investigated the moderating effect of the trait neuroticism and psychological contract incongruence on perceptions about the organization, supervisor, and level of affective commitment. Using Qualtrics, a survey battery was administered to supervisors who had completed leadership training at a single institution of higher education located in southern Florida, USA.

The findings of the present study provided new insights into the neuroticism scale items, suggesting that depression might be a hidden factor in more than half of the population. Another finding demonstrated that few individuals attribute a psychological contract breach to an honest misunderstanding. …

Identifying Training Challenges In Hospitality Industry: An Exploratory Approach , Valentini Kalargyrou, Robert H. Woods

Hospitality Review

The current study investigated the effects of job satisfaction and organizational commitment on organizational citizenship behavior and turnover intentions. The study also examined the effect of organizational citizenship behavior on turnover intentions. Frontline employees working in five-star hotels in North Cyprus were selected as a sample. The result of multiple regression analyses revealed that job satisfaction is positively related to organizational citizenship behavior and negatively related to turnover intentions. Affective organizational commitment was found to be positively related to organizational citizenship behavior. However, the study found no significant relationship between organizational commitment and turnover intentions. Furthermore, organizational citizenship behavior was …