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Hospitality Administration and Management
University of Nevada, Las Vegas
UNLV Theses, Dissertations, Professional Papers, and Capstones
- Keyword
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- Academic achievement; College students; High school dropouts; High school students; Private universities and colleges (1)
- Career education (1)
- Case studies; Corporate culture; Excellence; Hospitality industry; Organizational behavior; Restaurant management (1)
- Caterers and catering (1)
- Catering (1)
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- Catering and event professionals (1)
- Certification; China; Exhibitions – Study and teaching; Higher education; Joint program; Meeting Incentives Convention Event (MICE); Tourism – Study and teaching; United States (1)
- College attendance; College students; Universities and colleges – Marketing (1)
- College students; Green movement; Hotels – Environmental aspects (1)
- Community college students; Finance (1)
- Competency modeling (1)
- Consumers—Attitudes; Food service employees; Hospitality industry – Customer services; Restaurants – Customer services (1)
- Cooking – Study and teaching (Associate degree); Private universities and colleges; Public universities and colleges; Trade schools; Wages (1)
- Cooking – Study and teaching; Educational innovations (1)
- Customer services (1)
- Distance education (1)
- Education — Curricula (1)
- Educational leadership; Hospitality industry—Management; Hospitality industry--Management--Study and teaching; Leadership (1)
- Employees--Time management (1)
- Employees—Attitudes (1)
- Events (1)
- Food service employees – Training of (1)
- Food service – Study and teaching (Associate degree) (1)
- Fund raising (1)
- Fund raising—Management (1)
- Fund raising—Research (1)
- Hospitality college (1)
- Hospitality curriculum (1)
- Hospitality education (1)
- Hospitality industry – Employees – Training of (1)
Articles 1 - 19 of 19
Full-Text Articles in Education
Competency Based Learning In Hospitality Education And Its Impact On Future Leadership Skills, Colleen S. Wong
Competency Based Learning In Hospitality Education And Its Impact On Future Leadership Skills, Colleen S. Wong
UNLV Theses, Dissertations, Professional Papers, and Capstones
In the past five years, hospitality educational programs have seen a distinct decline in enrollment from year to year (Oakley, 2016). Upon reflection of this decline, there could be many reasons, which caused a consecutive downward trajectory regarding enrollment. First, individuals are finding that a formal degree is not required for entry-level positions in the hospitality industry. Second, people are utilizing technology and videos to substitute for formal education and are finding success in the entry-level hiring process. Third, this generation does not see the value in formal education for entry-level employment. True as that might be, trends have shown …
A Competency Model For Catering And Event Professionals Using A Modified Delphi Technique, Donnell G. Bayot
A Competency Model For Catering And Event Professionals Using A Modified Delphi Technique, Donnell G. Bayot
UNLV Theses, Dissertations, Professional Papers, and Capstones
As the market for face-to-face meetings and events has grown to one of the largest private sector industries, so has the market for catering, which is the largest budget line item for a meeting or event. Clients have become more demanding and at the same time more price-conscious. This has caused catering professionals and meeting and event planners' job responsibilities to change. Caterers and planners now have more crossover responsibilities and over more varied functional areas than ever before. In response, the National Association for Catering and Events (NACE), as the oldest and largest catering association in the world, formally …
Work And Home-Life Balance: A Comparative Study Of Hotel Employee Satisfaction In The West And Midwest, Amanda Connick
Work And Home-Life Balance: A Comparative Study Of Hotel Employee Satisfaction In The West And Midwest, Amanda Connick
UNLV Theses, Dissertations, Professional Papers, and Capstones
This study was conducted in the Western and Midwestern United States at mid-scale hotels with no food and beverage services regarding hotel employee satisfaction of work and home-life balance. The purpose of this study was to investigate the factors influencing employee perceptions of work and home-life balance, and to determine whether the regional locations of the work influence those perceptions.
The data was collected using an online survey from several hotels in the Western U.S. and Midwestern U.S. A total of 120 surveys were completed, 78 were usable. There were 45 respondents from the Midwest and 33 respondents from the …
A Qualitative Study Of Past Student-Participants' Perceptions Of College Mentoring Relationships: A Case Within A Hospitality College, Roberta Jo Barnes
A Qualitative Study Of Past Student-Participants' Perceptions Of College Mentoring Relationships: A Case Within A Hospitality College, Roberta Jo Barnes
UNLV Theses, Dissertations, Professional Papers, and Capstones
The hospitality industry, encompassing both tourism and leisure segments, has become the world's largest employer. As such, there is a workforce need to develop leadership bench strength through degree programming at the university level. Preparing future leaders for careers in the hospitality industry as part of university curriculum is particularly challenging as operational practices, leadership competencies, and interpersonal skills are often not instructed in the classroom environment, yet are a critical element of supervisory performance. Workforce development perspectives suggest that mentoring is a development tool to narrow programming gaps in university curriculum.
The study explores past student-participants' relationship experiences in …
Program Fundraising, Tiffany R. Henderson
Program Fundraising, Tiffany R. Henderson
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of this professional paper is to explore and understand the aspects of fundraising for Career and Technical Education (CTAE) programs, specifically culinary arts programs. The goal is to identify methods to raise funds and who will be the catalyst of providing those funds, and to develop a one, three and five year integrated fundraising plan.
Recommendations For Online Training In Hospitality Organizations, Geoffrey L. Wellen
Recommendations For Online Training In Hospitality Organizations, Geoffrey L. Wellen
UNLV Theses, Dissertations, Professional Papers, and Capstones
Delivering consistent customer experiences is often a key driver of customer satisfaction in the leisure and hospitality industry. However, consistency can be compromised if new and existing employees are not adequately prepared for their roles and duties. The leisure and hospitality industry hires many new staff each year due to general industry growth and employee turnover. Training and development is therefore important for the industry to meet staffing requirements and to deliver consistent customer experiences. The rapid and significant developments in online training and education since mid 1990 have increased the size and knowledge of the candidate pool available to …
An Introduction To Meeting And Event Management Course, Diana Spina
An Introduction To Meeting And Event Management Course, Diana Spina
UNLV Theses, Dissertations, Professional Papers, and Capstones
This paper focuses on the development of an undergraduate introductory course in meeting and event management and the rational for inclusion of this particular course in the curriculum at a university that offers a degree in Hospitality Management. The literature review explores the anticipated demand related to the field of meeting and event management, course offerings of some of the top ranked universities with Hospitality Management programs, and different teaching methodologies. The last part of the paper encompasses the actual course material for a meeting and event management course; including the syllabus and teaching methodology.
An Introductory Wine Course For Hospitality Students, Jeffrey Conklin
An Introductory Wine Course For Hospitality Students, Jeffrey Conklin
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of an associate level hospitality management degree program is to prepare graduates for careers in the multi-faceted hospitality industry. In order to be successful these graduates must have the knowledge, skills and ability to be successful in the industry. The curriculum for these programs must be comprehensive, current and relevant to the industry. The research presented in this paper is intended to address introductory wine education, and outline an introductory course in wine. This area, which is not currently offered in some programs, is an important part of the food service side of the industry.
This research paper …
The Proposal Of A Graduate Level Special Events Class At University Of Nevada, Las Vegas, Megan Gerber
The Proposal Of A Graduate Level Special Events Class At University Of Nevada, Las Vegas, Megan Gerber
UNLV Theses, Dissertations, Professional Papers, and Capstones
This paper proposes the creation of a graduate level events management class at University of Nevada, Las Vegas. It goes through the creation of the class as well as what materials are critical to teach in such a class. It gives ideas and maps out the class for a teacher to be able to come in and create and revise to suit their teaching style. The sixteen week syllabus is completed as well as all assignments detailed out. It should be able to be implemented and taught with minimal changes.
To Start A Hospitality Student Investment Club At Schenectady County Community College, Regina A. Mintzer
To Start A Hospitality Student Investment Club At Schenectady County Community College, Regina A. Mintzer
UNLV Theses, Dissertations, Professional Papers, and Capstones
Statement of objective
The objective of this paper is to demonstrate the needs for investment knowledge at an early age, understand the power of financial independence for a successful future, explore the employment opportunities associated with participation in a campus investment club, and implement an investment club on a college campus targeted to hospitality industry students.
The Green Movement In Hotels: Are College Students On Board?, Amy Walker
The Green Movement In Hotels: Are College Students On Board?, Amy Walker
UNLV Theses, Dissertations, Professional Papers, and Capstones
Purpose:
The purpose of this study is to see if environmentally friendly practices are a factor for college students when selecting a hotel. Another purpose of this study is to see if students would be willing to spend more for hotels who offer these environmentally friendly practices.
The Interface Of Technology In Culinary Arts Education, Robert C. Cawley
The Interface Of Technology In Culinary Arts Education, Robert C. Cawley
UNLV Theses, Dissertations, Professional Papers, and Capstones
Introduction:
A culinary educator must make many decisions that affect the day-to-day activities in both the classroom and the lab. One of the more important decisions is how to select the most appropriate technology to implement for use in teaching and administrative activities. The research presented here is intended to help the educator identify specific needs, decide where the use of technology is desirable, and offer information designed to help the educator make an informed decision about using technology as a teaching tool.
Purpose Statement:
The purpose of this paper is to inform the culinary educator about the technology available …
Who Calls The Shots In Dining Customer Service, Kendi Root
Who Calls The Shots In Dining Customer Service, Kendi Root
UNLV Theses, Dissertations, Professional Papers, and Capstones
Introduction:
Americans have become impatient with poor dining service standards. Some believe a depressed economy, lack of skilled labor, and even bad customers have contributed to a new epidemic (Kim & Chen, 2010). Bottom line, most paying customers probably prefer a pleasant service staff to an unpleasant one. Service staff with pleasant personalities and positive attitudes impact the customer experience and overall satisfaction (Ryan & Ployhart, 2003; Barrash, & Costen, 2008). Grandey in 2003 coined this “QSD” or quality service delivery.
Case Synopsis:
The case study depicts a critical service incident with a dining service encounter in an upscale, full …
The Value Of An Associate Degree In Culinary Arts From A Public Postsecondary School Versus A Private School, John F. Maas
The Value Of An Associate Degree In Culinary Arts From A Public Postsecondary School Versus A Private School, John F. Maas
UNLV Theses, Dissertations, Professional Papers, and Capstones
Through an analysis of tuition data, this paper explores the difference in cost of an associate degree in culinary arts from public and private postsecondary schools. The average cost of the associate degree in culinary arts at private school is more than 500% higher than the average cost at the public schools. This disparity in cost raises a question of value. Is the degree from a private school worth more to justify the additional cost? The literature review established the use of post-graduation earnings as an accepted measure of the value of the degree. Surveys conducted by the American Culinary …
The Opportunities And Risks For The U.S. Educators Of Exhibition Majors Entering The China Education Market, Wei Jia
UNLV Theses, Dissertations, Professional Papers, and Capstones
This paper provides a general introduction for American exhibition educators who are interested in launching joint programs with or exporting certifications into China. The study describes the status of exhibition and tourism education in China, and then presents an analysis of the exhibition certification programs of both China and the United States. Based on a comparison of the two systems, recommendations are made regarding . American educators could use this study as a reference for introducing their certification or higher education programs into China.
The Ged And Alternative Learning Center Diploma As A Factor In Post-Secondary Persistence And Success, Michael C. Autenrieth
The Ged And Alternative Learning Center Diploma As A Factor In Post-Secondary Persistence And Success, Michael C. Autenrieth
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of this paper will be to analyze how graduates of alternative learning high schools and GED certificate holders compare to traditional high school diploma recipients in terms of academic success at post-secondary institutions. A review of the existing literature and statistical analysis of entering students at a private career college will provide both a historical perspective and illustrate pertinent facts surrounding this issue. Analysis of the available information will provide the foundation for future planning and initiatives designed to improve the process or mitigate any identified inequities.
Leadership Skills And Challenges In Hospitality Management Education, Valentini Kalargyrou
Leadership Skills And Challenges In Hospitality Management Education, Valentini Kalargyrou
UNLV Theses, Dissertations, Professional Papers, and Capstones
Leaders in hospitality management education face diverse challenges in today's competitive and changing environment. Evolving demands from superiors, financial challenges, and faculty and students increasing demands, create a turbulent environment in which administrators must thrive. One of the keys in being effective leaders is the application of the necessary leadership skills.
Development Of A Student Ambassador Program, Heather James
Development Of A Student Ambassador Program, Heather James
UNLV Theses, Dissertations, Professional Papers, and Capstones
The need for colleges to explore alternative methods of increasing enrollment provides new opportunities and challenges in the quest to attract students. These challenges and opportunities can be addressed with the development of a Student Ambassador Program. This work presents the creation of an ambassador program consisting of current and former students who reach out to local high schools, career seminars, and industry related venues in order to both increase awareness of the program while also answering questions and being a point of contact for potential students. The implementation of the program involves a targeted recruitment strategy, coupled with training …
Market Feasibility Studies: Hospitality Decision Making, Kim Mangino
Market Feasibility Studies: Hospitality Decision Making, Kim Mangino
UNLV Theses, Dissertations, Professional Papers, and Capstones
The specific purpose of this paper was to create a teaching case, while analyzing data that was collected in an effort to determine whether or not the particular organization had achieved “excellence.” The resulting teaching case aims to be an additional resource in organizational behavior and mainstream business classes across the globe, as it provides an example of a highly successful company that is facing basic, fundamental organizational issues. Ideally, this research will provide readers with an avenue for scrutinizing major issues in the hospitality industry and potential solutions. The case is most appropriate for upper division undergraduates or graduate …