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Academic Advisors’ Experience With Academic Entitlement: A Phenomenological Study, Felicia A King

Electronic Theses and Dissertations

Academic entitlement is on the rise in higher education. Research on academic entitlement typically focuses on faculty and behavior inside the classroom. Academic entitlement affects the college as a whole, both inside and outside of the classroom. This phenomenological study explored academic entitlement within student affairs, specifically, academic advisors' experience with academic entitlement. Additionally, the study focused on a large community college, whereas previous studies were situated within 4-year colleges and universities. The phenomenological study aimed to determine what academic entitlement behaviors were present in academic advising and examine how academic advisors reacted to the academic entitlement behaviors. Twelve academic …