Education Commons^™

Collaboration, Commitment, And Communication: Tales From The Road Of Continuous Performance Improvement, M. Therese Antone, Rsm

Faculty and Staff - Articles & Papers

Performance in higher education is strongly tied to accountability—accountability that goes beyond financial matters and includes assessment of academic achievement. The demands of accountability, both from the faculty and from the institution, are critical performance requirements for the higher education industry. In the past, institutional performance or success was very often measured by endowment, the number of student applications, the rate of matriculation from that application pool, and the graduation rate. Higher education has moved far beyond that for a real assessment of performance.