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Higher Education Administration

Northern Illinois University

Community college

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Full-Text Articles in Education

“It Takes A Village”: Student Mothers’ Experiences With Barriers And Support While Navigating Community College, Jeanine Mcmillen Jan 2022

“It Takes A Village”: Student Mothers’ Experiences With Barriers And Support While Navigating Community College, Jeanine Mcmillen

Graduate Research Theses & Dissertations

Student parents may feel invisible on college campuses, especially student mothers, who often feel ignored and overlooked when institutional policies and practices are not tailored to their needs and challenges. These students are especially vulnerable to withdrawing from college, even in institutional contexts that boast a positive and welcoming climate for underrepresented students. Using validation theory with a critical lens as the guiding theoretical framework, this qualitative case study examined how student mothers at one community college navigate barriers and supports within and outside of the institution. Findings revealed three themes, indicating that student mothers must cobble together a village …


That Push Helps: A Qualitative Case Study Exploring Students' Responses To Receiving An Early Alert, Eric Tammes Jan 2021

That Push Helps: A Qualitative Case Study Exploring Students' Responses To Receiving An Early Alert, Eric Tammes

Graduate Research Theses & Dissertations

This dissertation examined the decision-making experience of students receiving an early alert notification at a community college and what influenced students’ responses to the alert. Early alert programs are identified as a high impact persistence practice and may involve significant financial, technology, and personnel investments. Examining how students engage or disconnect from an early alert program may help maximize the institution’s investment and fulfill the program’s intent. Utilizing a qualitative case study, informed by Pascarella’s (1980) Student-Faculty Informal Contact model, this study sought to fill a gap within the persistence and early alert literature. The study also provided participant-driven guidance …


Undocumented Community College Students: The Impact Of Strategic Enrollment Management Frontline Staff In Level Of Undocufriendliness, Melisa Erica Jimenez Jan 2021

Undocumented Community College Students: The Impact Of Strategic Enrollment Management Frontline Staff In Level Of Undocufriendliness, Melisa Erica Jimenez

Graduate Research Theses & Dissertations

Thousands of undocumented students are enrolled in post-secondary education institutions across the nation and continue to encounter challenges in accessing the resources and support for an equitable transition into these institutions. The goal of this qualitative case study was to explore the experiences and knowledge gaps of Strategic Enrollment Management (SEM) staff by examining their perceptions of their role and responsibility in supporting undocumented students and their assessment of the campus climate and culture for undocumented students. While scholarship exists about undocumented students in colleges and universities, this research explores this in the context of the community college, where there …


What Does The Staff Say?: Front-Line Staff Perceptions Of Their Role In Student Success, Lee A. Helbert Jan 2021

What Does The Staff Say?: Front-Line Staff Perceptions Of Their Role In Student Success, Lee A. Helbert

Graduate Research Theses & Dissertations

This study focused on exploring the perceptions of front-line staff in supporting student success at a mid-western community college. These staff are generally the employees who are not generally involved with teaching or administration, but work in offices like the business, financial aid, enrollment services, or are administrative assistants to the different departments. Nine participants participated in individual interviews and/or a focus group discussion. These front-line staff shared their stories that related to how they saw themselves contributing to student success, what they saw as the challenges and benefits of supporting students, and what professional opportunities were provided by the …