Education Commons^™

When Data Matter: Evaluating Data Prioritization For Department-Level Decision-Making In Higher Education, Cindy Cragg

Electronic Theses and Dissertations

The purpose of this program evaluation was to better understand the department-level leadership’s decision-making process and, within that process, when data are used to inform decisions related to the school’s mission to deliver an exceptional student experience. The evaluation took place at a school of professional and continuing education at a private institution in the Mountain West region. This evaluation’s central focus was to learn what the assumptions were that informed how the leadership prioritized data related to the student experience in their decision-making process. Secondarily, the evaluation explored what organizational conditions would be necessary for unused student-generated qualitative data …

Investing In Your Employees: Understanding The Impact Organizational Commitment Has On Staff Retention, Vanessa Lynne Mcwhirt

Electronic Theses and Dissertations

High employee turnover in higher education has been an issue for decades, and successfully integrating newly hired staff (NHS) into their new job and the organization can be challenging for human resources and leadership. New employee orientation and onboarding programs can assist NHS. The author of this paper conducted a Utilization-Focused evaluation of the Thriving at DU program at the University of Denver (DU) to improve the program. The study examined the perceptions of how 12 student and academic affairs professionals made meaning of organizational commitment in the workplace throughout their onboarding experience.

The major findings of this evaluation aligned …