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Strategies For Improving The Organizational Value Of Training In A Corporate Setting, Anthony Meloche

The Dissertation in Practice at Western University

Training departments and the products and services they provide are often viewed by organizational leaders as expenses rather than investments. As organizations struggle to remain competitive and viable, the money and effort spent on training comes under increased critical examination. This Organization Improvement Plan (OIP) focuses on a training department, Corporate University (CU), operating within a specific organizational context at the Insurance Institute (II). The OIP examines the organization through various critical lenses including structural, human resource, technological, and symbolic perspectives to assess and propose practical actions the CU can take to demonstrate how the products and services they provide …