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Higher Education

Kennesaw State University

African Conference on Information Systems and Technology

2022

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Full-Text Articles in Education

Towards More Inclusive Electronic Tutoring: Tutors’ Experiences Of Using A Data-Free Mobile Instant Messenger In A First-Year Accounting Class, Fazlyn Petersen, Ronald Arendse Aug 2022

Towards More Inclusive Electronic Tutoring: Tutors’ Experiences Of Using A Data-Free Mobile Instant Messenger In A First-Year Accounting Class, Fazlyn Petersen, Ronald Arendse

African Conference on Information Systems and Technology

The use of data-intensive synchronous tutoring options, such as Zoom, can be exclusionary in South Africa where there is limited access to the internet in homes. The literature indicates the following challenges for electronic tutoring in South Africa: a lack of devices, high data costs, network connectivity issues, inadequate digital skills and competencies. To address the challenge of high data costs, a South African data-free mobile instant messenger was tested for electronic tutoring. The research model used the Technological Pedagogical Content Knowledge Framework (TPACK) as the theoretical basis. This research used a case study in a large, first-year accounting course …


Students’ Acceptance And Use Of A Mobile Instant Messenger For Remote Learning During Covid-19: Large Information Systems Class In South Africa, Fazlyn Petersen, Nathan Anthony Davids Aug 2022

Students’ Acceptance And Use Of A Mobile Instant Messenger For Remote Learning During Covid-19: Large Information Systems Class In South Africa, Fazlyn Petersen, Nathan Anthony Davids

African Conference on Information Systems and Technology

During Covid, Higher Education Institutions were forced to move from face-to-face learning to emergency remote learning. The social exclusion of students may occur due to various factors relating to the prevalent digital divide and inequality in South Africa. To address the identified gap, this study assessed the student acceptance and use of a low data cost mobile instant messenger during remote learning in a large Information Systems class at a historically disadvantaged institution in the Western Cape, South Africa. The study used a positivistic paradigm. Data was collected from students registered for the third-year information systems module within the Economic …