Education Commons^™

Motivation, Learning, And The Workplace: A Study Of Community College Student Affairs Professionals And Continued Professional Learning, Joseph M. Ginese

Theses and Dissertations

Continued professional learning is a consistent focus of attention for the field of student affairs within higher education. Yet, very little research has been conducted on the factors that influence the motivation of student affairs professionals to pursue continued professional learning, especially professionals within community colleges. This study utilized a quantitative research design to examine the physical and psychological factors of the work environment that can influence a community college student affairs professional’s motivation to pursue continued professional learning. Through the theoretical lens of Lewin’s Field Theory and Eccles’ Expectancy-Value Theory, I designed a 58-item survey (N = 41) …

Empowerment Agents: How Student Affairs Professionals Facilitate The Persistence Of Undocumented Students, Tiffany Paige

Dissertations

This qualitative study investigated how student affairs professionals (SAPs) assist undocumented students in their designated institutional roles, and how their support empowers undocumented students to persist. This research sought to document and assess how student affairs professionals—who interact with undocumented students— identify and respond to the issues they face in their work. Built on the theoretical frame of social capital, and using a thematic analysis design set forth by Braun and Clarke (2012), the researcher interviewed seven SAPs and used a phenomenological approach to design the study and to collect and analyze the data.

Two findings and five corresponding themes …

Higher Education Professionals Are Not Prepared To Support Students' Growth And Exploration Of Religion And Worldviews, Matthew Gibson

Culminating Experience Projects

Religion and worldview development is often ignored within higher education. Whether inside of the classroom or in initiatives towards diversity, equity, and inclusion, religions and worldviews are kept out. This project looks at why this is the case and uses the Interfaith Triangle as a theoretical framework to provide a possible solution to this problem. This project was completed in three chapters. The first provides an introduction into why religion and worldview identity development are left out of higher education and how this project will address the issue. The second is a literature review that uses the Interfaith Triangle to …

The Transformative Power Of Student Affairs Case Management: A Qualitative Case Study, Thomas L. Cravens Ii

Dissertations of Practice

Colleges and universities are incorporating case management services to support the increasing needs and psychosocial stressors of their students. While there is quantitative research on the efficacy of case management services in higher education, there is dearth literature examining the experiences of minoritized college students engaging in these services. The purpose of this study is to better understand how case management services foster minoritized students’ ability to manage psychosocial stressors. This study was informed by the Student Affairs Case Management Model and utilized an intrinsic, qualitative, case study methodology. Data was collected via interviews with six minoritized students participating in …

Generation Z : Who Are They And What Do They Expect From Student Affairs On Campus?, Mary Elizabeth Wake

Legacy Theses & Dissertations (2009 - 2024)

This quantitative study aimed to expand upon existing research, which discussed student expectations, the relationship between expectations and retention, persistence, and student success, as well as why understanding student expectations is important to supporting student success. This research study explored these concepts from a lens of Generational Theory, which includes the notion that each generation has differing values, experiences of life events and motivational factors. Effective delivery of services, which can aid student success and retention, is enhanced when professionals within student affairs are able to appreciate students as individuals, as well as who they are as a generational cohort. …

Less Of A Balancing Act And More Of A Juggling Act: How Women Who Work In Student Affairs And Have Children With Disabilities Navigate Their Dual Roles, Kellie Marie Mckinney

Theses and Dissertations

Student affairs professionals often grapple with how to attain proper work/family balance (WFB), as being a part of a helping profession can make it extremely difficult for these professionals to set limits and boundaries. In addition, successfully balancing one's work and family domains appears to be more challenging for parents that have children with disabilities than those with typically developing children. Unfortunately, there is a lack of literature examining how women who work in student affairs and have children with disabilities achieve WFB. As such, the purpose of this general qualitative study is to describe how women who work in …

Community College Students' Sense Of Belonging And Care During Covid-19: A Grounded Theory Study, Lisa A. Dougherty

Theses and Dissertations

The purpose of this qualitative constructivist grounded theory research study was to understand and develop a theory about the experiences of community college students accessing online student support services, during the COVID-19 pandemic, when colleges were forced to close their in-person services. Interviews with seventeen students and a review of 57 email communications from the College yielded the data to construct a theory that extends the theories of sense of belonging and ethic of care to virtual student services – the Virtual Caring Campus Theory.

In the absence of a physical campus, colleges can create a virtual caring campus by …

Learning By Doing: Student Group Fitness Instructors Gain Leadership, Communication, And Relationship Building Skills In Campus Recreation, Morgyn Felty

Electronic Theses and Dissertations

Student employee positions in campus recreation allow students to gain transferrable skills. Previous studies show that students employed in specialized program areas have different experiences that are beneficial for their development. Addressing the gap in research, the purpose of this study was to understand the relationship between leadership, communication, and relationship building skills among student group fitness instructors. Additionally, to investigate if transferrable skill development varies based on an instructor’s work experience and demographics. A total of 112 student group fitness instructors from 17 different NIRSA institutions completed an electronic questionnaire in the fall of 2021. Recreation directors were invited …

"It’S A Lot Of Work To Be Native": Using Storytelling To Examine The Needs Of Native American Students At The University Of San Diego, Kasandra Tong

M.A. in Higher Education Leadership: Action Research Projects

The University of San Diego’s (USD) Race/Ethnicity Federal Reports show that for the last 17 years, the percentage of American Indian/Alaska Native students at USD has not risen above 1% (University of San Diego, n.d.). This data requires further disaggregation because the current data only represents students that solely checked American Indian/Alaska Native and does not include students who identify as biracial or multi-racial. The purpose of my research was to identify what efforts are needed to improve the experience of Native American students at USD. My research question was what factors are needed to improve the existing experience of …

Asian American Undergraduates Sense Of Belonging At A Predominantly White Institution, Miso Jang

M.A. in Higher Education Leadership: Action Research Projects

In the fall of 2019, institutionalized data reported that Asian American undergraduate students had a lower sense of belonging at the University of San Diego (USD) in comparison to white peers. This action research paper explores the needs and experiences of the Asian American undergraduate student population at USD— a predominantly white, private, religious-based institution. This research is centered around the question, “How can Student Affairs professionals better understand and support Asian American undergraduate students and their sense of belonging at a predominantly White institution?” Through ten semi-structured interviews and one community focus group, participating students associated their sense of …

Thriving In Student Affairs Professionals: An Exploration Of Supporting Constructs, Shawn Brodie, Phillip Campbell, Gretchen Day Fricke, Kawanna Leggett, Norris Manning

Dissertations

Student affairs professionals provide vital services to college students while also facing various challenges that impact their ability to thrive at work. This study examined overall thriving, its constructs and a set of predictors that impact thriving in student affairs professionals. Seligman’s (PERMA) theory of thriving provided the conceptual foundation for this study. Understanding the constructs that support thriving for student affairs professionals will help institutional leaders and professional organizations develop work environments and strategies that promote thriving. A global pandemic occurred during the time of this research, allowing exploration of how COVID-19 impacted thriving. This study also included variables …

Mentorship Matters: An Instrumental Case Study Of Mentorship In A Student Affairs Graduate Preparatory Program, John Adam Linetty

West Chester University Doctoral Projects

The field of student affairs is experiencing a difficult retention problem with 50-60% of entry level professionals leaving the field in their first five years (Tull, 2006). Research has focused on entry level professional experiences, as well as investigating the efficiency of curriculum standards to understand intentions to leave the field. Yet, graduate students are deciding to leave the field even before they graduate (Richard & Sherman, 1991; Silver & Jakeman, 2014), with little known of their actual educational experiences (Kuk et al., 2007). Moreover, an investigation of mentorship within the context of a graduate student’s educational journey can aid …

Oh, You're The One That's Keeping Us Open: Senior Student Affairs Officers' Crisis Leadership And Decision Making In Response To Covid-19, Michael R. Lango

Graduate Research Theses & Dissertations

The purpose of this dissertation was to understand the experience of higher education crisis leaders while facing an unprecedented crisis. COVID-19 thrust senior student affairs professionals, who most often serve as crisis leaders on small college campuses, into the position of decision-maker guiding the campus response to the pandemic. The research explored the crisis leadership experience of SSAOs during the first year of their crisis response. Five themes emerged from the data collected during the research: a) the influence of institutional structure and culture on decisions, b) uniqueness of crisis decision making, c) engagement and utilization of human resources, d) …

An Examination Of Faculty And Staff Collaboration And Relationships In Higher Education, Jennifer Syno

Electronic Theses and Dissertations

Collaboration between academic and student affairs professionals is an important means of increasing student success; however historical divides between these units have made implementation of these efforts challenging. This quantitative study sought to evaluate the perceptions of faculty and student affairs staff towards collaborative efforts and toward one another within a single campus of a comprehensive regional university within the southeast. Findings show that while both faculty and staff value collaborations and believe they positively impact student success, these units do not experience equitable voice and responsibility within collaborative efforts when conducted. Additionally, differences were found in enjoyment of collaborative …

Feels Like Home: On Campus Housing And Its Effect On Sense Of Belonging, Makenzie Joseph

Masters Theses

There has been substantial research done on sense of belonging for college students. This study explored the on-campus experience of upperclassman on-campus residents at a mid-sized Midwestern university. This research was a qualitative study that examined the impact on-campus housing had on a student’s sense of belonging and their intentions to reenroll in their institution. The findings of this study supported many of the previous findings in relation to on-campus housing and a sense of belonging, as well it presented new findings. Many different themes emerged such as the importance of faculty and staff relationships, institutional size, and personal and …

Exploring Student Engagement For Diverse Student Populations: A Case Study Examining Institutional Logics Of Student Affairs Middle Management Leaders, Frangelo Rominque Ayran

Doctoral Dissertations

This study explores the institutional logics that student affairs middle managers employ to facilitate student engagement programs and resources intended for more diverse student populations. While the positive effects of student involvement and student engagement are both widely documented, disparities between White students and students of color in their rates of engagement continue to illustrate that the effects of student engagement opportunities as forms of high impact practices are dependent upon the racial and ethnic background of students. Higher education institutions faced with the widening divide between low-income students of color in their retention, degree attainment, and engagement rates not …

Racial Battle Fatigue And Black Male Higher Education Administrators, Joshua Walehwa

Dissertations

Racial Battle Fatigue was first coined by Dr. William A. Smith as a theory describing the burnout of African Americans in higher education institutions. While much of the current research focuses on the faculty and student experiences, in various formats, this provides an autoethnography capturing the various phases of a Black Male higher education administrators experience with experiencing and coping through Racial Battle Fatigue. The belief behind this approach focuses on the value of storytelling and autoethnography in particular in research, the interconnected nature of life experiences that impact professional life as well as the reverse, and a call to …

The Impact Of Graduate Assistantships On The Preparation Of Early Career Student Affairs Professionals, Mary L. Skinner

Graduate Theses and Dissertations

This qualitative case study explored the graduate assistantship experiences of early career master’s prepared student affairs professionals and examined the role these assistantships played in the preparation for their current position. The study included 10 participants who had all graduated with a master’s in higher education within the past 5 years, had participated in a graduate assistantship within student affairs, and worked full-time within a student affairs department at the time of the study. Each participant took part in a one-on-one interview that was recorded, transcribed, and reviewed for themes. I followed Braun and Clarke’s (2012) six-phase approach to thematic …

The Relationship Between The Perceived Value Of Professional Development, Job Satisfaction, And Intent To Leave, Wendy Marie Wells

Dissertations

Organizations striving to remain competitive compete in the war for talent in order to recruit and retain employees. Studies assessing intent to leave and turnover suggest numerous strategies to mitigate the revolving door of employees quitting jobs (Allen, 2008; Allen, Bryant, & Vardaman 2010; Lee, Hom, Eberly, & Li, 2018). This study assesses the relationship between the perceived value of professional development, job satisfaction, and intent to leave. Results of the study reveal as one finds professional development, valuable job satisfaction increases. In assessing the relationship between professional development and intent to leave, the results of the study suggest that …

Over-Privileged And Under-Challenged: Leadership Programming To Challenge Collegiate Hegemonic Masculinity, Kaitlin Mcintyre

West Chester University Master’s Theses

Student affairs and higher education scholars have recently identified several problematic trends regarding the engagement, retention, performance, and behavior of college men across campuses. Concerns for college men’s lack of engagement worsen regarding leadership development, as not only do college men participate in leadership programming at very low rates, but they also have alarmingly low capacities for socially responsible leadership. This indicates that the scarce leadership programming college men are participating in is ineffective and underwhelming as an educative tool. In this thesis, I urge student affairs practitioners to provide college men with opportunities for leadership development that both challenge …

They Decided To Graduate: A Study Of Collegiate African American Men’S Transformational Experiences In College And Beyond, Kathy Marie Freeman

Graduate Research Theses & Dissertations

This is a study of African American men alumni who were members of a Black Male Initiative (BMI) organization at a predominantly white institution (PWI) in the Midwest. The research explores the motivation and transformational experiences of BMI alumni and how their participation in the organization provided the support and motivation they needed to persist and graduate. Self-determination theory and transformational learning theory formed the theoretical frameworks that inform this study. This qualitative study obtained data from 10 African American men by using a 60-90 minute in-depth interview structure with 10 open-ended questions. This dissertation builds on the growing literature …

More Than An Income: Learning Through Student Employment, Raina Johnson

West Chester University Master’s Theses

When attending university, many students choose to work, whether off or on campus, in order to earn some money or enough to pay their way. Student employment can help students become more acclimated to campus and aid in building transferable skills that will follow them throughout college and beyond. However, on campus not every job is equal and not all students can clearly say what skills were cultivated during their experience. To bridge the gap between student learning and employment I propose a centralized student employment office which will implement a training and advising program for student employees and their …

Analyzing The Impact Of Student Involvement And Leadership Development On Academic Achievement, Kalie Sabajo

M.A. in Higher Education Leadership: Action Research Projects

This study examined my effectiveness in supporting students’ use of the CSUSM Co-Curricular Model to deepen their understanding of and ability to articulate transferable skills between academics, employment, and extracurriculars, motivated by the following research question: (a) How can I, as a professional staff in student activities, support the students I serve to connect academic achievement and engagement in leadership development and student involvement? Data was collected through student self-evaluations, weekly one-on-one meetings, and larger group surveys with seven undergraduate students and three faculty members. My findings informed further implementation of the Co-Curricular Model in campus-wide programs and student evaluations.

Job Satisfaction Of Student Conduct Administrators And Their Use Of Restorative Justice Practices, Leslie Maxie

Graduate Theses, Dissertations, and Capstones

The purpose of this research study was to investigate the effects of restorative justice practices on the job satisfaction of student conduct administrators. This study focuses on Herzberg’s Motivation-Hygiene theory’s intrinsic and extrinsic factors of motivation for student conduct administrators who use restorative justice practices (RJ). This quantitative study used a member sample from the Association of Student Conduct Administrators (ASCA) with 176 electronic responses received.

Significant results found that student conduct administrators are more satisfied intrinsically if given the opportunity to take on new responsibilities, given appropriate responsibility and recognition from their supervisor, and if they can make a …

The Practice Of Assessment Data Use In Student Affairs: The Need For An Expanded Conceptualization, Mark D. Manderino

Dissertations

Over the past three decades, student affairs assessment, as an organized functional area, has matured and established itself as an essential and expected component within higher education in the United States (Elkins, 2015; Ewell, 2002; Henning & Roberts, 2016). While professionals know that data use is part of the process of assessment (Banta & Blaich, 2010), there has not been sufficient evidence of what use of assessment looks like both in higher education and specifically student affairs, or how best practice strategies encourage assessment data use (Kinzie, Hutchings, Jankowski, 2015). There is a dearth of empirical evidence related to use …

An Oral History Exploration Of Change At The University Of Kentucky Following The Virginia Tech Shooting, Marianne R. L. Young

Theses and Dissertations--Educational Policy Studies and Evaluation

Following the mass shooting at Virginia Tech on April 16, 2007, institutions of higher education appeared to restructure themselves and change the way that they worked with students who may pose a risk to self or others. They formed committees, sometimes known as Communities of Concern, to help review these concerns and respond appropriately. The purpose of this study was to examine how the Community of Concern Committee at the University of Kentucky was developed following the incident at Virginia Tech. Particular attention was focused on the change and learning that took place. Using the frames of single-loop and double-loop …

Unintended Policy Practices : A Review Of Student Affairs Supervisory Practices Based On Work-Study Status Within The State University Of New York System, Jessica Krupski

Legacy Theses & Dissertations (2009 - 2024)

The purpose of this quantitative study was to examine the potential differences between how work-study and non-work-study student employees are trained, professionally developed, and evaluated in Student Affairs departments within the State University of New York System during the spring of 2019. The significance and contribution of this study is in the fact that there is not a statistically significant difference between the supervisory practices based on work-study status, yet, the data shows how the field can make improvements on the student employee experience as a whole, regardless of student employee type.

Transformative Preparation: Measuring The Intercultural Competence Development Of Higher Education And Student Affairs (Hesa) Students And Exploring The Intercultural Learning Experience Across Assistantship Sites, Rafael A. Rodriguez

Graduate College Dissertations and Theses

Today’s college student body reflects, among many things, the outcome of policies geared towards increasing access and diversifying the academy, efforts to recruit international students, the vast social, political, and economic disparities among marginalized populations, and the extreme cultural polarization of our times. Students on campuses have broad and individualized perspective, approaches, and values, which are culturally rooted, embedded within our socialization and often times conflict with the experiences of other students or the student affairs professionals tasked with supporting students. Student affairs practitioners must enter the field possessing a degree of intercultural competence, defined as an appropriate skillset and …

Reshaping What Emerges: Empowering Student Employees To Be Authentic, Amber Williams

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my study was to understand who my students are authentically and discover what keeps them from being authentic within the workplace. I focused on culturally minoritized students in the context of professional expectations and intersecting identities. The research questions that guided my study are: How do I help students be authentic in their role as culturally minoritized employees at a multicultural center? What does authenticity look like for the students I work with, and where do they find it most difficult to express their most authentic selves within the United Front Multicultural Center? What interventions and/or practices …

La Jaula De Oro Y Dreamers: Wellness Of Latinx Undocumented College Students In A Divisive Political Climate And #45 Era Presidency, Sarah Maria Childs

Graduate College Dissertations and Theses

Undocumented, unafraid, and unapologetic is how our students should be able to communicate to us; yet this is not the reality for many. There are an estimated 65,000 undocumented students who graduate from high schools every year in the United States, and another 7,000 to 13,000 enrolled in colleges and universities. As of September 2017, the Deferred Action for Childhood Arrivals (DACA) program has granted about 800,000 individuals deferment from deportation. DREAMers are those brought to this country, are out of status, and likely also qualify for the DREAM Act if it were passed. Many undocumented students in general are …