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Toward The Integration Of Student Advising At A Canadian Higher Education Institution, Lara Ubaldi

The Dissertation in Practice at Western University

This Organizational Improvement Plan (OIP) addresses a problem of practice concerning the fragmented state of student advising at a large, urban higher education institution (HEI). Aligned with the sample university’s overarching organizational goal to advance a more student-centred approach, the OIP aims to foster intersections across a specialized model of student advising service provision to better meet the needs of a diverse, 21st century student population. In addition, the OIP responds to environmental realities in which increasing accountabilities, compounded by the rapid pace and growing pervasiveness of reactive change, require building internal capacity for ongoing, continuous adaptation (Lichtenstein et al., …