Education Commons^™

Impressions Of Viability: How Current Enrollment Management Personnel And Former Students Perceive The Implementation Of A Chatbot Focused On Student Financial Communication, Courtney Robinson

School of Education Doctoral Projects - Higher Education

The increasingly competitive modern higher educational environment has forced student services professionals to increase focus on recruitment and retention, which corresponds with an expanding body of scholarly literature and research on retention practices (Moore, Hossler, Ziskin, & Wakhungu, 2008). These large-scale recruitment and retention goals coincide with significant declines in state and federal funding, leaving many financially-limited institutions struggling to balance higher expectations and declining resources. Oftentimes, institutions seek out technological platforms that streamline the workload, while remaining cognizant that selected platforms must appeal to the current student population, the technologically-savvy Generation Z (Castillo, 2018; Stillman & Stillman, 2017).

Outside …

The Efficacy Of A Goal-Based Study Skills Course For Academically At-Risk, First-Generation, African American, Female Students, Sarah Beth Garrison

Dissertations

The purpose of this research was to identify effective intervention strategies used in a goal-based study skills course for academically at-risk, first-generation, African-American, female students. Based on the theoretical framework from goal, motivation and achievement theories (Covington, 2000; Kuh, 2007; Nicholls, 1984), this study provided an analysis of research regarding the academic success and persistence of at-risk students. An explanatory mixed-method design was employed that consisted of two phases. The first phase of the study used quantitative data to test for difference in GPA and academic status between the control and treatment group. Quantitative data was also used to identify …

Profiles Of Academic Commitment, Anna Jill Womack

Dissertations

Tinto (1993) found that only 15-25% of students who dropped out of college did so due to academic failure, while the reasons for leaving among the remaining group of students who dropped out were unknown. This suggests that the majority of students who drop out of college are likely doing so for reasons other than academic struggles. Researchers have suggested that individuals who are committed to their major are more likely to obtain a bachelor’s degree (Bowling, Beehr, & Lepisto, 2006; Den Hartog & Belschak, 2007; Duffy, Dik, & Steger, 2011; Goulet & Singh, 2002; Landrum & Mulcock, 2007), indicating …

Identifying Characteristics That Influence First-Time, Full-Time Freshmen Persistence And Exploring Effective And Strategic Retention Initiatives For An At-Risk Student Population, Erin Lambert Dornan

Dissertations

The purpose of this research is to understand background and behavioral characteristics that influenced student persistence of first-time, full-time, freshmen at a four-year public institution, The University of Southern Mississippi (USM). This study provided an outline for institutions of higher learning to create a profile assessment on their campus and identify students that were more likely to need additional support in order to be successful. Research has shown that understanding students’ needs can increase student retention on campus (Gerdes & Mallinckrodt, 1994; Briceño-Perriott & Mianzo, 2006; O’Keefe, 2013). Coll and Stewart (2008), explained that research in this field was more …

Advisor Knowledge Of Disability-Related Needs, Laws, And Accomodation Requirements In Postsecondary Academic Advisement Practices, Rebekah Elizabeth Young

Dissertations

Since the passage of the Rehabilitation Act of 1973 and the Americans with Disabilities Act in 1990, enrollment of students with disabilities in higher education has risen. In 2007-2008, approximately 11% of undergraduate students reported having some type of disability (U.S. NCES, 2012). Since disability disclosure is optional for students in higher education, it is possible that reported enrollment figures are underestimates.

Despite increasingly equitable access to postsecondary education and demonstration of the academic capability necessary for gaining collegiate admission, students with disabilities are less likely to remain enrolled and successfully earn a degree than students without disabilities. Efforts to …

Emotional Intelligence As A Non-Traditional Predictor Of College Student Retention And Graduation, Larry Austin Sparkman

Dissertations

Universities are looking for new predictors of student retention and graduation. Based on the findings of this study, emotional intelligence is a predictor of student retention and performance over time. A survey of 783 traditional college students was conducted using the Bar-On EQ-i:125 prior to initial enrollment for the fall semester 2002 at a particular university in the southeastern United States. At the conclusion of spring semester 2007, data were collected which included enrollment status, graduation status, and cumulative college grade point average. Relationships between the 15 subscales of emotional intelligence as defined by the Bar-On EQ-i:125 (self-regard, emotional self-awareness, …