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Otterbein University

Theses/Dissertations

Satisfaction

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The Effects Of Feedback And Input On Job Satisfaction And Motivation, Daphne Slusher Mar 2021

The Effects Of Feedback And Input On Job Satisfaction And Motivation, Daphne Slusher

Undergraduate Honors Thesis Projects

In this study, I examine the effects of feedback and input on job satisfaction and motivation in a simulated online task. 106 Participants completed a puzzle in groups of 2-4 with feedback (positive/negative/none) and goal-setting (present/absent) manipulated. I predicted positive feedback would produce higher scores for satisfaction, and motivation, and lower scores for perceived workload. Similarly, I predicted that goal-setting would produce higher scores on selected scales for satisfaction, motivation, and perceived workload. These predictions were partially correct with positive feedback producing significantly higher satisfaction than negative feedback, a similar but non-significant trend for motivation, and significantly lower perceived workload …


Reviewing Patient Satisfaction Of Lifecare Alliance Services Provided To The Columbus Community, Sean Ruffner Dec 2020

Reviewing Patient Satisfaction Of Lifecare Alliance Services Provided To The Columbus Community, Sean Ruffner

Masters Theses/Capstone Projects

Two separate patient satisfaction surveys were sent out to LifeCare Alliance’s customers. Each patient was asked a set of five questions that generalized the encounters as a whole experience. The first survey is for patients that were seen by nurses for footcare, general wellness and more (1A - PowerPoint). The other survey was sent to clients who received the flu vaccine (1B - PowerPoint). To conclude, data was then collected and analyzed using an excel spreadsheet (1C – PowerPoint).