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Full-Text Articles in Education
Depersonalizing Troubles In Institutional Interaction: Routinizing In Parent-Teacher Conferences, Danielle M. Pillet-Shore
Depersonalizing Troubles In Institutional Interaction: Routinizing In Parent-Teacher Conferences, Danielle M. Pillet-Shore
Faculty Publications
This article advances our understanding of institutional interaction by showing when and how it can be advantageous for professionals to treat addressed-recipients as non-unique. Examining how teachers talk about children-as-students during parent-teacher conferences, this investigation illuminates several specific interactional methods that teachers use to depersonalize the focal student’s trouble, delineating as among these the novel practice of “routinizing”—citing firsthand experience with other similar cases. Analysis demonstrates how teachers use routinizing to enact their expertise, both responsively as a vehicle for attenuating and credentialing their advice-giving to parents/caregivers, and proactively to preempt parent/caregiver resistance to their student-assessments/evaluations. This research …
Arriving: Expanding The Personal State Sequence, Danielle M. Pillet-Shore
Arriving: Expanding The Personal State Sequence, Danielle M. Pillet-Shore
Communication
When arriving to a social encounter, how and when can a person show how s/he is doing/feeling? This article answers this question, examining personal state sequences in copresent openings of casual (residential) and institutional (parent-teacher) encounters. Describing a regular way participants constitute—and move to expand—these sequences, this research shows how arrivers display a nonneutral (e.g., negative, humorous, positive) personal state by both (1) deploying interactionally timed stance-marking embodiments that enact a nonneutral state, and (2) invoking a selected previous activity/experience positioned as precipitating that nonneutral state. Data demonstrate that arrivers time their nonneutral personal state displays calibrated to their understanding …
Preference Organization, Danielle M. Pillet-Shore
Preference Organization, Danielle M. Pillet-Shore
Communication
Conversation analytic research on “preference organization” investigates recorded episodes of naturally occurring social interaction to elucidate how people systematically design their actions to either support or undermine social solidarity. This line of work examines public forms of conduct that are highly generalized and institutionalized, not the private desires, subjective feelings or psychological preferences of individuals. This article provides a detailed and accessible overview of classic and contemporary conversation analytic findings about preference, which collectively demonstrate that human interaction is organized to favor actions that promote social affiliation (through face-preservation) at the expense of conflict (resulting from face-threat). While other overviews …