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Answering The Call : An Examination Of Multicultural Competence Among Academic Advising Professionals., Tia Noelle Dumas

Electronic Theses and Dissertations

This dissertation examined the relationship between background characteristics and multicultural competence among academic advising professionals at a large, public, urban research institution in the southern United States. It begins with a brief overview of ethical principles in academic advising, focusing on the responsibility academic advisors have to advise all students equitably. The dissertation study is guided by a conceptual framework grounded in student departure theory (Tinto, 1975, 1987, 1993), learning-centered academic advising (Lowenstein, 2005), culturally sustaining pedagogy (Paris, 2012), and multicultural competencies in helping and advising (Pope, Reynolds, & Mueller, 2004) to argue for an understanding of culturally responsive advising …