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Exploring The Role Of Email, Blackboard, And Facebook In Student-Instructor Interactions Outside Of Class: A Mixed Methods Study, Olivia Laura Halic

Doctoral Dissertations

This dissertation was a mixed methods triangulation design combining quantitative and qualitative components. The purpose of this study was twofold. First, it examined the association between the frequency and quality of students’ online interactions with instructors and the quality of student-instructor relationship. Second, this study explored the meanings of student-instructor interactions mediated by online tools. Quantitative data were collected via an online survey from 320 undergraduate students enrolled at a public research university. Qualitative data sources were in-depth interviews with six undergraduate students and six professors, observations of student-instructor interactions on Facebook, and artifacts of student-instructor interaction via email. Hierarchical …