Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Education
Examination Of 21st Century Organization Development: An Ethnography Of A Distance Learning Support Department At A Hispanic Serving Institution Of Higher Education, Bobbie Myatt
Theses and Dissertations
This study used an ethnographic lens to examine the historic organizational development of a distance education support department within a Hispanic-serving institution of higher education. The Borderlands University (BU; pseudonym) Online Teaching, Learning, and Technology Center (OTLT) is representative of the structure and culture of a successful distance education support department for the 21st century. Through qualitative ethnography, this research study examined the development of cultural and structural components necessary for the success of this organization. This includes the internal community of support departments housed within institutions of higher education. Technologically raised generations emerging from traditional schools, “digital natives,” are …