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Relationships Among Employee Engagement, Communication Climate, And Employees' Communication Channel Preferences, Jessica Roberts Jan 2013

Relationships Among Employee Engagement, Communication Climate, And Employees' Communication Channel Preferences, Jessica Roberts

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The purpose of this research was to determine the relationship among communication climate, employee engagement and employees' communication channel preferences. The research established a moderate relationship among communication climate and employee engagement. Although this finding aligns with the current literature, the study failed to establish a relationship between employee engagement and employees' communication channel preferences. The research did document that the top three communication channels for employees of all levels of engagement are face to face, email and poster/flyers/brochures. While Chapter 2 reviewed past literature of communication climate, employee engagement and communication channel preferences it was noted that there is …


Emotional Intelligence In Hypercrisis: A Content Analysis Of World Trade Center Leadership Response To The Terrorist Attacks Of September 11, 2001, Megan Lindsay Schwartz Jan 2013

Emotional Intelligence In Hypercrisis: A Content Analysis Of World Trade Center Leadership Response To The Terrorist Attacks Of September 11, 2001, Megan Lindsay Schwartz

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The purpose of this qualitative content analysis was to examine World Trade Center (WTC) leadership response to the hypercrisis of 9/11. Information on surviving leaders of four companies housed in the WTC on 9/11 was gathered from ten sources including journal articles, newspaper article, magazine articles, a book, and a documentary. The information was analyzed for evidence of emotional intelligence according to Daniel Goleman's five-construct model. Phrases drawn from the sources were coded according to construct. Results indicated empathy to be the most prevalent response, followed by self-regulation, relationship management, self-awareness, and self-motivation. A second round of coding classified the …


Assessing Diversity: A Cost Benefit Analysis Of Culture Centers And Targeted Students' Success, Melissa Anne Ortiz Jan 2013

Assessing Diversity: A Cost Benefit Analysis Of Culture Centers And Targeted Students' Success, Melissa Anne Ortiz

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The intent of this study was to examine the relationship between funding diversity initiatives in higher education and targeted minority students' academic success. The study explored the relationship between the funding of two culture centers at an IHE in the Midwest and the graduation rates of the targeted minority student populations. Analysis of the data did not determine a significant relationship between the two variables. One culture center funding had a strong but not significant relationship with targeted student graduation rates and that relationship may become significant with additional longitudinal data. In addition analysis determined significant differences between the funding …