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The Lived Experience Of Healthcare Leadership Dyads: Perceptions Of Agency, Susan Murphy Campanelli

All Theses And Dissertations

Healthcare leadership is evolving in response to recommendations from the Institute of Healthcare Improvement (IHI). Physicians and administrators are partnering to form leadership dyads. These leadership dyads are focusing on improving healthcare quality, decreasing costs, and improving access. Existing literature on healthcare dyads explores leadership training needs for physicians, focuses on the differences between physicians and administrators, and emphasizes the need to develop role clarity for dyad leaders. There is a lack of empirical literature exploring how the physician and the administrator develop into a leadership team and extend shared leadership into their organization.

This phenomenological study applies Bandura’s (1986) …

Using A Coach Approach In Regulatory Practice: One Technique On The Enforcement Spectrum, Shelley Mcclure

All Theses And Dissertations

This qualitative action research explored the use of a coach approach in the field of human care licensing. The Community Care Facilities Licensing program (CCFL) in Island Health strategically employed a 6-year coach training program between 2009 and 2015. This study specifically looked at how licensing officers in Island Health, who adopted a coach approach, influenced licensees to be partners in compliance. Seventeen individuals participated, including six child care licensing officers, one licensing supervisor, five members of the CCFL management team, and seven licensees. Interviews, a focus group, and an electronic survey were utilized to obtain data on the phenomenon. …