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Educational Assessment, Evaluation, and Research

University of Kentucky

2014

Student Satisfaction

Articles 1 - 2 of 2

Full-Text Articles in Education

Is Retention Enough? Learning And Satisfaction Of First-Generation College Seniors, David Mahan, Kristin B. Wilson, Joseph M. Petrosko Jr., Michael R. Luthy May 2014

Is Retention Enough? Learning And Satisfaction Of First-Generation College Seniors, David Mahan, Kristin B. Wilson, Joseph M. Petrosko Jr., Michael R. Luthy

Kentucky Journal of Higher Education Policy and Practice

Progress has been made in retaining and graduating traditional-age first-generation college students at four-year institutions. First-generation students, however, often experience college differently because of external factors, which can negatively influence their learning experience and overall satisfaction. This study explored learning and satisfaction measures of seniors at a small private university in the Midwest. Using Astin’s I-E-O model (1970), the following variables were considered: precollege student characteristics (input); academic engagement, co-curricular activities, campus relationships (environment); and satisfaction, learning (outcome). The sample consisted of seniors participating in NSSE and/or ETS MAPP (n=342). Findings confirmed that first-generation students typically worked more for pay, …


Undergraduate Student Satisfaction: Investigating The Measurement, Dimensionality, And Nature Of The Construct Using The Rasch Model, Paul Stephens Jan 2014

Undergraduate Student Satisfaction: Investigating The Measurement, Dimensionality, And Nature Of The Construct Using The Rasch Model, Paul Stephens

Theses and Dissertations--Educational Policy Studies and Evaluation

Of the many potential and espoused outcomes of higher education, it was satisfaction that rose to prominence for Alexander Astin, stating, “it is difficult to argue that student satisfaction can be legitimately subordinated to any other education outcome” (1993, p. 273). This high endorsement of the construct of satisfaction is backed by a plethora of arguments of its importance for college and university decision makers. A thorough and accurate rendering of student satisfaction measurement is requisite.

To calculate student satisfaction as the magnitude of item endorsement leaves a measure that is sample specific. The goal of a universal and unidimensional …