Open Access. Powered by Scholars. Published by Universities.®

Education Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 3 of 3

Full-Text Articles in Education

Empirical Lecturers' And Students' Satisfaction Assessment In E-Learning Systems Based On The Usage Metrics, Sulis Sandiwarno Dec 2021

Empirical Lecturers' And Students' Satisfaction Assessment In E-Learning Systems Based On The Usage Metrics, Sulis Sandiwarno

REID (Research and Evaluation in Education)

Nowadays, in the pandemic of COVID-19, e-learning systems have been widely used to facilitate teaching and learning processes between lecturers and students. Assessing lecturers' and students' satisfaction with e-learning systems has become essential in improving the quality of education for higher learning institutions. Most existing approaches have attempted to assess users' satisfaction based on System Usability Scale (SUS). On the other hand, different studies proposed usage-based metrics (completion rate, task duration, and mouse or cursor distance) which assess users' satisfaction based on how they use and interact with the system. However, the cursor or mouse distance metric does not consider …


A Gap Analysis Of Satisfaction Among International Students Studying In The United States, Sandy C. Chen Aug 2021

A Gap Analysis Of Satisfaction Among International Students Studying In The United States, Sandy C. Chen

University of South Florida (USF) M3 Publishing

International students brought a broad range of benefits to the United States before the COVID-19 pandemic, from billions of dollars of tuition and fees directly paid to host universities to economic impacts on the country’s inbound tourism made by the students’ families. Nevertheless, the choice to study in the United States presented many challenges and problems for them. A survey of the existing literature showed that expectations of and perceptions toward their academic studies and professional development of these students, particularly those from mainland China, has been less explored. This paper was thus designed to fill this void by collecting …


An Examination Of The Factors Leading To Students’ Preference And Satisfaction With Online Courses, David Mc.A Baker, Ramaprasad Unni, Shantia Kerr-Sims, Gerald Marquis Apr 2021

An Examination Of The Factors Leading To Students’ Preference And Satisfaction With Online Courses, David Mc.A Baker, Ramaprasad Unni, Shantia Kerr-Sims, Gerald Marquis

International Journal for Business Education

This paper presents the results of a one-year study of undergraduate business students’ preference and level of satisfaction with online instruction at one university. A questionnaire was voluntarily completed by 305 undergraduate business students during the 2019-2020 academic year. Multiple regression analysis revealed that prior experience with online courses, ease of communication, personal benefits - convenience of taking online courses and expectation of improving GPA were positively associated with satisfaction in online courses relative to face-to-face courses. Learning benefits from online courses such as availability of course materials did not have a significant relationship. Satisfaction was positively related to preference …