Education Commons^™

A Qualitative Inquiry Of Research Administrator Perceptions Of Job Satisfaction In A Central Research Administration Unit At The University Of Denver, Noelle L. Strom

Electronic Theses and Dissertations

The Sponsored Programs Administration (SPA) team provides critical research administration services for the research community at the University of Denver. As research funding continues to rise at the University of Denver, retention of research administrators is critically important. Job satisfaction is key to employee engagement and retention. Higher job satisfaction contributes to several positive outcomes for institutions, including lower turnover, higher productivity, lower costs, and employee loyalty. The need to retain experienced research administration professionals is highlighted by the fact that few formal educational routes exist that prepare employees for a career in research administration; rather, developing expertise takes a …

Rankism In Higher Education: A Critical Inquiry Of Staff Experiences, Erin M. Christensen-Mandel

Higher Education: Doctoral Research Projects

Missing from the discussions of inequitable treatment of employees in higher education are the experiences of staff members. In work interactions, staff are frequently treated differently (often as inferiors), depending on their level of education and their role in the hierarchy on the non-academic side of an institution (Anonymous, 2006; Young, Anderson & Stewart, 2015). This difference in treatment has been termed, “rankism” in the broad sense or “hierarchical microaggressions” for smaller incidents and is especially troublesome as higher education is presumed to create upward mobility and lead towards a more equitable society (Young et al., 2015).

The research questions …