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Disability and Equity in Education
Department of Conflict Resolution Studies Theses and Dissertations
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Cause For Complaint: A Case Study Exploring Office For Civil Rights Complaints And Resolutions Related To Digital Accessibility At Public Colleges And Universities, Helen Gema Muñiz Bermudez
Cause For Complaint: A Case Study Exploring Office For Civil Rights Complaints And Resolutions Related To Digital Accessibility At Public Colleges And Universities, Helen Gema Muñiz Bermudez
Department of Conflict Resolution Studies Theses and Dissertations
As the number of students with disabilities pursuing postsecondary opportunities continues to grow, along with an increase in digital educational content and technology, the issue of digital accessibility becomes increasingly urgent - both as a matter of equity and access for disabled students and as a matter of social and fiscal responsibility for postsecondary institutions. When postsecondary institutions fail to meet the requirements of disability legislation, the U.S. Department of Education’s Office for Civil Rights (OCR) is the federal entity responsible for enforcement and complaint investigations, handling hundreds of complaints related to digital accessibility at postsecondary institutions since 2013. There …