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An M-Learning Maturity Model For Universities And Higher Educational Institutes, Luiz Fernando Capretz, Muasaad Alrasheedi, Arif Raza
An M-Learning Maturity Model For Universities And Higher Educational Institutes, Luiz Fernando Capretz, Muasaad Alrasheedi, Arif Raza
Electrical and Computer Engineering Publications
An m-learning maturity model is put forward in this research to assess the mobile technology adoption rates in universities and higher educational institutes. The model is derived from Capability Maturity Model (CMM), which has been widely used in organizations to gauge the adoption of various new processes. Five levels of m-learning maturity are specified including preliminary, established, defined, structured, and continuous improvement. Each of these maturity levels is gauged through nine critical success factors (CSFs) in assessment questionnaires. The CSFs used in measuring instrument of the model are adopted from three of our previous empirical studies. Using an assessment questionnaire …