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Building Empathy And Developing Instructional Design Experience And Skills: A Case Study Of Using Personas To Design Open Education Resources, John Baaki, Jennifer Maddrell Jan 2020

Building Empathy And Developing Instructional Design Experience And Skills: A Case Study Of Using Personas To Design Open Education Resources, John Baaki, Jennifer Maddrell

STEMPS Faculty Publications

This single case study involves the authors’ participation and observation of a massive open online course. To help instructional designers (IDs) develop open education resources for adults attempting to pass a United States high school equivalency exam, we constructed six personas that helped IDs put themselves in the users’ shoes. We begin by providing an overview of the scholarship that connects empathy, empathic design, persona construction, and meaning-making. After presenting our case study methodology and how we constructed six authentic personas, we present eight themes that demonstrate how IDs used the personas to build empathy for users and to develop …


Introduction To The Student Design Case Slam, John Baaki, Colin M. Gray, Craig D. Howard, Elizabeth Boling Jan 2017

Introduction To The Student Design Case Slam, John Baaki, Colin M. Gray, Craig D. Howard, Elizabeth Boling

STEMPS Faculty Publications

At the 2016 Association for Educational Communications and Technology Convention in Las Vegas, the IJDL editorial team hosted a Student Design Case SLAM. The focus of the one-day workshop was to engage graduate students in writing a publishable design case. Nine graduate students participated in the Design Case SLAM. Each graduate student brought the beginnings of a design case. Students were assigned to groups of three and assigned to an editor. Editors provided design case prompts and students completed free writing exercises which included feedback from the editor and group members.