Education Commons^™

Examining The Relationships Between Employee Engagement, Job Satisfaction, Job Burnout, And Turnover Intention Of Student Services Employees In Higher Education, Susan Grove

Human Resource Development Theses and Dissertations

The purpose of this study was to examine the relationships between engagement, job satisfaction, job burnout, and turnover intention as provided by higher education student services employees. This study addressed the gap in the literature: the lack of information regarding the experiences, attitudes, and perceptions of student services employees and examined the relationships among employee engagement, job satisfaction, job burnout, turnover intention by analyzing the responses received from members of the electronically mailed (e-mail) survey that contains a combination of three main survey instruments to review employee engagement, job burnout, job satisfaction, and turnover intention.

Six research hypotheses for the …

Contracts With Community College Adjunct Faculty Members And Potential Supplemental Benefits To Increase Satisfaction, Kimberly Ann Page

Journal of Collective Bargaining in the Academy

ABSTRACT

As state funding to community colleges has fluctuated, many community colleges have hired more adjunct faculty (Desrochers & Hurlburt, 2014).

This qualitative research explored supplemental benefits, which could be included in adjunct faculty contracts with community colleges in order to promote workplace satisfaction, without causing stress on budgets. Adjunct faculty who realize greater job satisfaction are more beneficial to their institutions because they promote student learning and retention (CCCSE, 2014b; Hollenshead, 2010; Jacoby, 2006).

The descriptive study included three phases: record reviews, interviews with key informants and elite informants, and a reflective questionnaire. New England was selected as the …

Leadership Strategies To Retain Key Employees, Keith Reginald Stafford

Walden Dissertations and Doctoral Studies

Retention of key employees protects a firm's investment in its human resources. Employee retention is an issue in the insurance sector, particularly among sales employees. The purpose of this descriptive study was to explore leadership strategies used by insurance sales managers to retain key employees. Herzberg's dual factor theory and Adams's equity theory were used to explore insurance sales managers' insights into leadership strategies. Semistructured interviews were conducted with 15 insurance sales managers in southern California to elicit the strategies they used to maintain their key salespeople. Data were analyzed using the modified Van Kaam method. Seven themes emerged from …