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Full-Text Articles in Education

The Making Of An Innovator, Hian Teck Hoon Sep 2004

The Making Of An Innovator, Hian Teck Hoon

Research Collection School Of Economics

Innovators experiment with things to come up with new ideas to improve the quality of existing products, develop differentiated or new products and re-organise business processes to lower costs. In a big corporation, there might be a whole R&D department where innovators are employed to design new blueprints so the company can constantly make new offerings. But innovators can also be found in small enterprises tinkering with recipes, for example, to win new customers. Innovators no doubt derive pleasure from their creative work. Yet, in modern economies, they must be employed in a firm that successfully translates their innovative activity …


Beverage Ethics: Education For Alcohol Responsibility, Carl J. Pfaffenberg Jan 2004

Beverage Ethics: Education For Alcohol Responsibility, Carl J. Pfaffenberg

Hospitality Review

The study looked at the processes in the development of an alcohol responsibility program for post-secondary students in the service management major at the University of Tennessee: he program has been certified by the State of Tennessee to satisfy the Alcohol Beverage Commission requirement for server training related to the handling and service of alcoholic beverages. A managerial viewpoint was adopted so as to provide the greatest benefit to service management graduate.