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Kennesaw State University

African Conference on Information Systems and Technology

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The Impact Of Digital Transformation On Institutional Growth. A Case Of Zimbabwean Universities, Vusumuzi Maphosa Sep 2023

The Impact Of Digital Transformation On Institutional Growth. A Case Of Zimbabwean Universities, Vusumuzi Maphosa

African Conference on Information Systems and Technology

The pressure for institutions to digitally transform has been building, and COVID-19 accelerated the transition in developing countries. The study evaluated the impact of digital transformation on Zimbabwean universities. The Microsoft digital transformation framework guided the study. Thematic analysis was used to extract meaning and generate themes from qualitative data from university ICT Directors. Results show that digital transformation positively impacted institutional growth and efficiency. Most universities invest in digital technology to increase service reliability and availability. Digital transformation teams were bolstered to support student processes and create personalised learning journeys. The digital transformation led to the adoption of several …


Digital Transformation Of Smes Through Social Media, Georgette Eugenia Otoo, Raphael Amponsah, Eric Afful-Dadzie, Emmanuel Awuni Kolog Sep 2023

Digital Transformation Of Smes Through Social Media, Georgette Eugenia Otoo, Raphael Amponsah, Eric Afful-Dadzie, Emmanuel Awuni Kolog

African Conference on Information Systems and Technology

This research paper explores the strategic integration of social media platforms by Small and Medium-sized Enterprises (SMEs) in Low- and Middle-Income Countries (LMICs) beyond marketing. Drawing from Resource-Based View and Dynamic Capabilities theories, the study investigates how social media enhances management, coordination, and control functions. Through five diverse case studies from Ghana, findings reveal SMEs’ innovative use of platforms like Instagram, WhatsApp, Slack, and Trello. These platforms foster efficient internal communication, customer engagement, project management, and talent acquisition. Challenges such as technical expertise and dynamic digital landscapes are identified.


Internet Of Things Affordance For Open Educational Resources In A Comprehensive Open Distance E-Learning, Lancelord Mncube Sep 2023

Internet Of Things Affordance For Open Educational Resources In A Comprehensive Open Distance E-Learning, Lancelord Mncube

African Conference on Information Systems and Technology

The Internet of Things (IoT) space has dual dimensions of affordance to support open educational resources (OER). The duality of affordance has little or not been well articulated in relation to OER, particularly in a Comprehensive open distance e-learning (CODEL) institution. Such an institution is a mega open distance in South Africa and beyond the continent to accommodate students globally and rely on information and communication technology (ICT) in the provision of tuition. In the CODEL institution, there is a recognizable shift as the institution encourages the appropriation of OER and phasing out the prescription of the prescribed textbooks. The …


Benefits Of Adopting Micro-Credentials For Skills Development, Oyena Nokulunga Mahlasela, Adriana A. Steyn Sep 2023

Benefits Of Adopting Micro-Credentials For Skills Development, Oyena Nokulunga Mahlasela, Adriana A. Steyn

African Conference on Information Systems and Technology

Micro-credential providers are increasing both in diversity and volume. However, employers are still concerned about their role in skill development. This study aimed to understand how micro-credentials can assist employees in skills development. A systematic literature review was conducted for studies published between (2016 to 2023). Thirty-two sources were included in the final review. After that, five recommendations for employers when adopting micro-credentials were constructed first by (1) defining the value of formal and informal education. (2) exploring micro-credentials as a tool for skills development. (3) encouraging organisations to collaborate with other institutions. (4) encouraging continuous personalised learning, known as …


Information Technology Decision Makers’ Readiness For Artificial Intelligence Governance In Institutions Of Higher Education In South Africa, John Mangundu Sep 2023

Information Technology Decision Makers’ Readiness For Artificial Intelligence Governance In Institutions Of Higher Education In South Africa, John Mangundu

African Conference on Information Systems and Technology

Artificial intelligence (AI) can enhance the educational experience for academics and students. However, research has inadequately examined AI ethics and governance, particularly in the higher education sector of developing economies such as South Africa. AI governance ensures that envisioned AI benefits are realized while reducing AI risks. Against this backdrop of huge research deficit, the current study reports on a qualitative exploratory study that investigates the state of readiness for AI governance and AI governance maturity in South African higher education institutions. Informed by the combination of the TOE framework, the traditional IT governance model and the adapted IT governance …


A Pedagogical Smart Learning Environment In South African Tertiary Institutions, Tope Samuel Adeyelure, Billy Mathias Kalema Aug 2019

A Pedagogical Smart Learning Environment In South African Tertiary Institutions, Tope Samuel Adeyelure, Billy Mathias Kalema

African Conference on Information Systems and Technology

With the rapid growth rate of technology innovation different sectors tends to keep up with the developing trends by implementing the latest technology with the aim of achieving their goals. Educational institutions deploy information systems in their teaching and learning environment to enhance performance. However, educational institutions usually struggle with smooth implementation of IT leading to its failure. Adopting various scientific methods such as content analysis, Principal Component Analysis and so on, contextual factors were identified for effective deployment of smart learning environments based on extensive review of exploratory research, analyzing data and study outcomes of ICT deployment educational institutes …