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Business

Illinois State University

Journal

2019

Articles 1 - 2 of 2

Full-Text Articles in Education

2019 Ijbe Front Matter, Tamra Connor Apr 2019

2019 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

  1. Editorial Board
  2. President's Letter
  3. SIEC-ISBE International


The Impact Of Implementing A Design-Thinking Project In The Sales Classroom, Lindsay Levine, Linda Mullen, Stefan Sleep, Michael L. Thomas Apr 2019

The Impact Of Implementing A Design-Thinking Project In The Sales Classroom, Lindsay Levine, Linda Mullen, Stefan Sleep, Michael L. Thomas

International Journal for Business Education

Experiential instruction has been implemented in classrooms as a method of learning and reinforcing complicated material. This study introduces a design-thinking project taken from a University Art & Design Program and adapted for a sales course. ‘Pre’ and ‘post’ comprehension testing of students on the SPIN selling approach was completed to establish the value of this project, and the study further investigates its impact on student interest and engagement. Results suggest that this project not only helps to reinforce key concepts, but also student confidence, level of interest, and perceptions of sales people as customer-oriented and benevolent service providers.