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Bilingual, Multilingual, and Multicultural Education

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Nova Southeastern University

2023

Experience-based learning

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Enhancing Cultural Intelligence In Global Leaders Through Global Leadership Development Programs: An Exploratory Case Study, Dalmarie Lawrence Jan 2023

Enhancing Cultural Intelligence In Global Leaders Through Global Leadership Development Programs: An Exploratory Case Study, Dalmarie Lawrence

Theses and Dissertations

This exploratory single case study aimed to gain an understanding of the best practices of the types of global leadership development programs that organizations are offering mid-level leaders and the effectiveness on developing cultural intelligence. Additionally, how these mid-level leaders transferred the knowledge and skills acquired from these programs were examined.

Globalization has led to diverse workforces in organizations, requiring leaders to possess specific competencies. These include inspiring and motivating employees, showing empathy, taking risks, managing change, and leading diverse teams. Global leaders must adapt to the evolving roles by developing skills in diverse effectiveness, managing paradoxes, measuring employee experiences, …