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School of Information Studies - Faculty Scholarship

Electronic commerce

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Full-Text Articles in Real Estate

How Do Information And Communication Technologies Reshape Work? Evidence Form The Residential Real Estate Industry, Kevin Crowston, Steve Sawyer, Rolf Wigand, Marcel Allbritton Jan 2000

How Do Information And Communication Technologies Reshape Work? Evidence Form The Residential Real Estate Industry, Kevin Crowston, Steve Sawyer, Rolf Wigand, Marcel Allbritton

School of Information Studies - Faculty Scholarship

We are exploring how ICT use affects the work lives of real estate agents, the process of selling/buying houses and the overall structure of the residential real estate industry. Earlier stages of our work involved intensive field research on how real estate agents use ICT. In this paper, we report on the design and analysis of a pilot survey of 868 agents intended to investigate their ICT use more generally. Analysis of the 153 responses to this survey sheds light on how ICT use supports information control, enables process support, and helps agents to extend and maintain their social capital.


Real Estate War In Cyberspace: An Emerging Electronic Market?, Kevin Crowston, Rolf T. Wigand Jan 1999

Real Estate War In Cyberspace: An Emerging Electronic Market?, Kevin Crowston, Rolf T. Wigand

School of Information Studies - Faculty Scholarship

In this paper, we explore how electronic commerce, the World-Wide Web in particular, is affecting the real estate industry. Real estate is a promising setting for studying electronic commerce because it is an information-intensive and information-driven industry; transaction based, with high value and asset-specificity; with many market-intermediaries (agents and brokers who connect buyers and sellers rather than buying or selling themselves); and experiencing on-going information technology (IT) related changes. We analyze a real estate transaction to suggest where IT might change the process of buying or selling a house and discuss several current ventures in this area. This analysis suggests …