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Operations and Supply Chain Management Commons

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Full-Text Articles in Operations and Supply Chain Management

Logistics Salience Impact On Logistics Capabilities And Performance, Peter M. Ralston, Scott J. Grawe, Patricia J. Daugherty Sep 2019

Logistics Salience Impact On Logistics Capabilities And Performance, Peter M. Ralston, Scott J. Grawe, Patricia J. Daugherty

Peter Ralston

Purpose – The purpose of this manuscript is to assess the impact of logistics salience on logistics capabilities and performance. Specifically, the impact of logistics salience on logistics innovativeness and logistics service differentiation is measured along with logistics innovativeness and logistics service differentiation effect on logistics performance. Design/methodology/approach – Conclusions were drawn from survey data gathered from logistics and supply chain managers at US firms. Structural equation modelling was utilized to measure the statistical significance of the hypothesized model paths with all findings meeting the basic requirements of interpretation. Findings – The results suggest that logistics salience positively impacts both …


The Impact Of Interwoven Integration Practices On Supply Chain Value Addition And Firm Performance, Shashi -, Madjid Tavana, Amir Shabani, Rajwinder Singh Jul 2019

The Impact Of Interwoven Integration Practices On Supply Chain Value Addition And Firm Performance, Shashi -, Madjid Tavana, Amir Shabani, Rajwinder Singh

Business Systems and Analytics Faculty Work

Drawing on the supply chain (SC) management literature, this article conceptualizes and empirically tests a framework that shows how both external and internal integration practices are significant and positively associated with SC value addition and firm performance. The framework also tests the impact of value addition as a reinforcing factor on firm performance. The outcome of this investigation is interesting for both SC researchers and practitioners because the current SC integration literature is conflicting. A structural equation modeling technique, using a sample of 366 large-scale manufacturing companies based in India, is considered in this paper to test the framework. The …


The Role Of Prior Sales Experience Of Buyers And Duration In Buyer-Seller Relationships, Scott C. Ambrose, Nwamaka A. Anaza, Brian N. Rutherford Jun 2019

The Role Of Prior Sales Experience Of Buyers And Duration In Buyer-Seller Relationships, Scott C. Ambrose, Nwamaka A. Anaza, Brian N. Rutherford

Scott C. Ambrose

This paper examines the impact that a buyer’s prior sales experience and the duration of the buyer-salesperson relationship has on the satisfaction and commitment linkages established within the literature. First, two key facets of satisfaction (social and economic) are linked to buyer’s commitment to the salesperson. Next, buyer-salesperson relationship duration is examined as an influencer between the satisfaction and commitment linkages. Following this, the study shifts its focus to examine if and how buyers with prior sales experience view the buyer-salesperson relationship different than buyers without prior sales experience. Findings of the study highlight the importance of developing our understanding …


Impact Of Supply Chain Design On The Relationships Between Strategy Type, Firm Performance, And Supply Chain Outcomes, Kyle Pudenz Jun 2019

Impact Of Supply Chain Design On The Relationships Between Strategy Type, Firm Performance, And Supply Chain Outcomes, Kyle Pudenz

College of Business Theses and Dissertations

While the impacts of corporate strategy and supply chain design on firm performance have been independently studied, the role of supply chain design as an integrated element of corporate strategy is not well understood. This study aims to understand whether alignment between an organization’s strategy type and supply chain design positively impacts financial performance and supply chain outcomes. The study design involved a quantitative survey of 95 management professionals knowledgeable about their corporate strategy, supply chain design, and firm performance. Firm performance was measured in financial terms of perceived profitability and market share gains as well as through use of …


Performance Effects Of Supply Chain Integration: The Relative Impacts Of Two Competing National Culture Frameworks, Torsten Doering, Jurriaan De Jong, Nallan Suresh Apr 2019

Performance Effects Of Supply Chain Integration: The Relative Impacts Of Two Competing National Culture Frameworks, Torsten Doering, Jurriaan De Jong, Nallan Suresh

Articles & Book Chapters

The effects of supply chain integration on operational performance have been investigated in past research. However, this relationship has not been tested in the context of national culture, which forms the major objective of this study. Furthermore, a second objective is to identify the elements of national culture that have a significant moderating effect on this relationship. Following this line of inquiry, a third objective is to uniquely investigate the relative efficacy of the Hofstede and GLOBE national culture frameworks. Data from the fifth survey round of the Global Manufacturing Research Group (GMRG) from 1,017 manufacturing plants in 14 countries …


Installed Base Management Versus Selling In Monopolistic And Competitive Environments, Shantanu Bhattacharya, Andreas Robotis, Wassenhove Luk N. V. Van Mar 2019

Installed Base Management Versus Selling In Monopolistic And Competitive Environments, Shantanu Bhattacharya, Andreas Robotis, Wassenhove Luk N. V. Van

Research Collection Lee Kong Chian School Of Business

This paper compares the policy of selling a product to that of installed base management, in which the manufacturer leases the product to consumers, and bundles repair and maintenance services along with the product. We compare the two policies in a monopolistic setting when a firm uses either one of the policies, and when both policies are used by a single firm. We then compare the policies under competition first when two firms use identical products, and when two firms use vertically differentiated products. Our findings indicate that the selling option dominates the installed base option in a monopolistic environment, …


Supply Chain Integration, Learning, And Agility: Effects On Performance, Habibullah Khan, Joel D. Wisner Jan 2019

Supply Chain Integration, Learning, And Agility: Effects On Performance, Habibullah Khan, Joel D. Wisner

Marketing and International Business Faculty Publications

This study examines the interrelationships among supply chain integration, learning, agility and organizational performance. Survey data were collected from 257 publicly-owned companies in Pakistan, and the hypothesized framework was tested using a structural equation model. It was found that supply chain integration had a significant impact on external and internal learning. Additionally, supply chain integration was found to have an insignificant impact on firm performance and supply chain agility. Finally, internal learning was found to have an insignificant impact on supply chain agility, but a significant direct impact on firm performance, while external learning had an insignificant impact on firm …


Assessment Of Adaptability Of A Supply Chain Trading Agent’S Strategy: Evolutionary Game Theory Approach, Yoon Sang Lee, Riyaz T. Sikora Jan 2019

Assessment Of Adaptability Of A Supply Chain Trading Agent’S Strategy: Evolutionary Game Theory Approach, Yoon Sang Lee, Riyaz T. Sikora

Journal of International Technology and Information Management

With the increase in the complexity of supply chain management, the use of intelligent agents for automated trading has gained popularity (Collins, Arunachalam, B, et al. 2006). The performance of supply-chain agents depends on not just the market environment (supply and demand patterns) but also on what types of other agents they are competing with. For designers of such agents it is important to ascertain that their agents are robust and can adapt to changing market and competitive environments. However, to date there has not been any work done that assesses the adaptability of a trading agent’s strategy in the …