Operations and Supply Chain Management Commons^™

Managing Project Uncertainty: From Variation To Chaos, Arnoud De Meyer, Christoph H. Loch, Michael T. Pich

Research Collection Lee Kong Chian School Of Business

The article cites a study finding that accurately gauging the degree of uncertainty inherent in the projects can help project managers quickly adapt to it. Researchers studied 16 projects in areas including personal-computer development, telecommunications, Internet startups, pharmaceutical development, iron-ore processing, airship development, and building construction, to examine risk management and project outcomes. They found that most managers failed to recognize that there are different types of uncertainty, each requiring a different management approach. This paper explores uncertainty-based management, which derives planning, monitoring and management style from an uncertainty profile comprising four types of uncertainty: variation, foreseen uncertainty, unforeseen uncertainty, …