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Air Mobility Command Passenger Reservation System Analysis, Robert E. Tuttle
Air Mobility Command Passenger Reservation System Analysis, Robert E. Tuttle
Theses and Dissertations
The Department of Defense (DoD) has undergone a massive downsizing in an effort to comply with President Clinton's directive to 'reinvent' government making it more efficient. Therefore, the DoD revamped its $3.5 billion annual official business travel program. The core of this project is the Defense Travel System (DTS), an Internet based solution providing personally arranged travel, largely circumventing the base transportation offices. This thesis looks at DTS's Air Mobility Command passenger reservation management. This program is comprised of four geographically separated Passenger Reservation Centers located in Scott AFB IL, Japan, Germany and Hawaii. The objective of this study was …