Open Access. Powered by Scholars. Published by Universities.®

Operations and Supply Chain Management Commons

Open Access. Powered by Scholars. Published by Universities.®

2001

Airlines

Articles 1 - 1 of 1

Full-Text Articles in Operations and Supply Chain Management

Air Mobility Command Passenger Reservation System Analysis, Robert E. Tuttle Mar 2001

Air Mobility Command Passenger Reservation System Analysis, Robert E. Tuttle

Theses and Dissertations

The Department of Defense (DoD) has undergone a massive downsizing in an effort to comply with President Clinton's directive to 'reinvent' government making it more efficient. Therefore, the DoD revamped its $3.5 billion annual official business travel program. The core of this project is the Defense Travel System (DTS), an Internet based solution providing personally arranged travel, largely circumventing the base transportation offices. This thesis looks at DTS's Air Mobility Command passenger reservation management. This program is comprised of four geographically separated Passenger Reservation Centers located in Scott AFB IL, Japan, Germany and Hawaii. The objective of this study was …