Operations and Supply Chain Management Commons^™

Transportation Service Level Impact On Aircraft Availability, Vincent Mclean, Adam D. Reiman

Faculty Publications

Purpose — Aircraft fail to meet mission capable rate goals due to a lack of supply of aircraft parts in inventory where the aircraft breaks. This triggers an order at the repair location. To maximize mission capable rate, the time from order to delivery needs to be minimized. The purpose of this research is to examine the case of three airfields for the order to delivery time of mission critical aircraft parts for a specific aircraft type. Design/methodology/approach — This research captured data from three information systems to assess the order fulfillment process. The data were analyzed to determine the …