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Operations and Supply Chain Management Commons™
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Full-Text Articles in Operations and Supply Chain Management
Missing In Action: The Information System Artifact In Information Systems Adoption And Use, Anand Jeyaraj, Kevin P. Duffy
Missing In Action: The Information System Artifact In Information Systems Adoption And Use, Anand Jeyaraj, Kevin P. Duffy
ISSCM Faculty Publications
Despite considerable research on information systems adoption and use by individuals, little is known about how the information system (IS) artifact itself affects adoption and use. Prior research has generally treated the IS artifact as a “blackbox” such that it remained peripheral to the central questions asked regarding adoption and use. This paper presents a feature-centric “IS artifact rating” scheme and shows one way in which to unravel the blackbox of the IS artifact and examine its effect on adoption and use. Implications for research and practice are also presented.
The Effect Of Influence Tactics And Contingency Factors On The Adoption And Diffusion Of Is/It Innovations In Social Networks, Anand Jeyaraj
The Effect Of Influence Tactics And Contingency Factors On The Adoption And Diffusion Of Is/It Innovations In Social Networks, Anand Jeyaraj
ISSCM Faculty Publications
Despite considerable research on both adoption and diffusion of IS/IT innovations, there is a lack of coherent understanding of the processes by which innovations diffuse within social systems. This research proposes that the nature of the innovation diffusion process will depend on the characteristics of the innovation, the personal attributes of the individual, the interpersonal relationships, the composition of the social networks, and the specific influence tactics used by individuals. The empirical investigation involves a combination of three different research methods: meta-analysis, interpretive case studies, and simulation. The meta-analysis, at the organizational level, identifies the various factors (individual, dyad, social …