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Operations and Supply Chain Management Commons™
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Full-Text Articles in Operations and Supply Chain Management
Embedding Robotic Process Automation Into Process Management: Case Study Of Using Taskt, Anand Jeyaraj, Vikram Sethi
Embedding Robotic Process Automation Into Process Management: Case Study Of Using Taskt, Anand Jeyaraj, Vikram Sethi
ISSCM Faculty Publications
XYZ Company routinely faced penalties imposed by the United States Internal Revenue Service (IRS) for non-compliance in depositing federal withholding taxes related to the managed benefits plans for its clients. Since the rules for depositing the federal taxes were complex and differed between the benefits plans, it was common for XYZ Company to accrue penalties imposed by the IRS. Desiring to eliminate penalties by complying 100% with the IRS guidelines, XYZ Company considered various solutions. Finally, XYZ Company implemented a Robotic Process Automation (RPA) solution using the open source tool—taskt—to achieve 100% compliance in depositing federal withholding taxes and eliminate …
A Model Construction For Investigating The Impact Of Enterprise Social Media Affordances On Employees’ Perceived Creativity, Yuan Sun, Chunli Wang, Anand Jeyaraj, Kun Nie
A Model Construction For Investigating The Impact Of Enterprise Social Media Affordances On Employees’ Perceived Creativity, Yuan Sun, Chunli Wang, Anand Jeyaraj, Kun Nie
ISSCM Faculty Publications
Enterprise social media (ESM) is increasingly applied in modern enterprises to promote knowledge sharing and social interactions among employees, and has an important potential for enhancing employees’ creativity. However, it is still unclear whether ESM can help boost employee creativity, and the technical design factors that cast ESM as a creativity support system needs investigation. To fill this research gap, this study constructs a research model based on the affordance lens to examine the influences of association and visibility affordances of ESM on employees’ perception of creativity. The moderating role of job autonomy in the relationship between ESM affordances and …