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Operations and Supply Chain Management Commons™
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Full-Text Articles in Operations and Supply Chain Management
How A Supply Chain Stumble Changes A Company’S Policies And Progress 20 Years Later: A Case Study Of Gap Inc., Alexandra Futterman
How A Supply Chain Stumble Changes A Company’S Policies And Progress 20 Years Later: A Case Study Of Gap Inc., Alexandra Futterman
CMC Senior Theses
Gap Inc. is the third-largest American retailer. Founded in 1969, Gap Inc. holds four brands, Gap, Banana Republic, Old Navy and Athleta. In the late 1990s and early 2000s Gap Inc. made headlines for child labor abuses along with many other large brands. After this negative attention, Gap Inc. began developing policies and practices to combat ethical supply chain issues. These policies included a Human Rights Policy, a Code of Vendor Conduct, working conditions standards, and even capacity building programs that boarded company reaches into communities they touch. In conjunction with the policies Gap Inc. has published several social responsibility …
Humanitarian Supply Chain & Logistics Aid Management At Global Relief Services, Christine Schrage, Daniel Bumblauskas, Bennett Becicka
Humanitarian Supply Chain & Logistics Aid Management At Global Relief Services, Christine Schrage, Daniel Bumblauskas, Bennett Becicka
Journal of Business & Entrepreneurship
Global Relief Services is working with a world-renowned international consulting firm on a site location strategy. The consulting firm, ABC Inc., had previously supported the United Nations (UN) on multiple crisis situations over the past ten years and has experience assisting with site location decisions in the past. The GRS team, assisted by the logistics team of ABC Inc., will determine an optimal site(s) for warehousing supplies in areas distant from vendor donors. Students’ recommendations should include the optimal site location and resource allocation strategy and planning.
Crm In Russia And U.S. -- Case Study From American Financial Service Industry, Tamilla Curtis, Tom Griffin, Donald Barrere
Crm In Russia And U.S. -- Case Study From American Financial Service Industry, Tamilla Curtis, Tom Griffin, Donald Barrere
Dr. Tamilla Curtis
This paper discusses Customer Relationship Management in two sharply contrasting business cultures: the United States and Russia. Included in the present work is a case study of a midsized American financial services firm that illustrates a common path to the decision to have a CRM system: the planning, selection, and the implementation of the CRM program, including a discussion of the likelihood of success. The clients in this case are Financial Advisors, who in turn sell the investment products to the end user individual investors. CRM in Russia is yet in its infancy as the economy emerges from 200 years …