Business Analytics Commons^™

Towards An Effective Design Of The Business Intelligence & Analytics Function Within An Organisation, Eric Sandosham

Dissertations and Theses Collection

This dissertation is about the organisational considerations in setting up a successful business intelligence and analytics (BI&A) function. It addresses a gap in academic literature by presenting a theoretical framework on organisational attributes that impacts the BI&A function’s ability to improve the completeness and relevance of their data-driven solutions.

BI&A is a subset of information processing, and as such, subject to the phenomenon of uncertainty and equivocality. Most BI&A functions do not explicitly address this phenomenon in their organisation design, leading to suboptimal BI&A outcomes as widely publicised in both academic and practice literature.

This dissertation contributes to theory by …