Business Analytics Commons^™

Distilling Managerial Insights And Lessons From Ai Projects At Singapore's Changi Airport (Part 2), Steve Lee, Steven M. Miller

Asian Management Insights

Since 2017, Changi Airport group (CAG) has initiated a host of pilot projects that use connective and intelligent technologies to enable its move towards digital transformation and SMART Airport Vision. This has resulted in a first wave of deployment of AI and Machine Learning-enabled applications across various functions that can better sense, analyse, predict, and interact with people.

Ai Gets Real At Singapore's Changi Airport (Part 1), Steve Lee, Steven M. Miller

Asian Management Insights

Ranked as the best airport for seven consecutive years, Singapore’s Changi Airport is lauded the world over for the efficient, safe, pleasurable and seamless service it offers the millions of passengers that pass through its facilities annually. Much of Changi Airport’s success can be attributed to the organisation’s customer-oriented business focus and deeply embedded culture of service excellence, combined with a host of advanced technologies operating invisibly in the background. The framework for this technology enablement is Changi Airport Group’s (CAG’s) SMART Airport Vision—an enterprise-wide approach to connective technologies that leverages sensors, data fusion, data analytics, and artificial intelligence (AI), …

Walking Firms Through It Decisions, Singapore Management University

Research@SMU: Connecting the Dots

Is it better to be an early adopter or wait till the technology matures? Professor Ma Dan helps companies make data-driven decisions.

See the papers:

• The pricing strategy analysis for the Software-as-a-Service business model
• Cloud services from a consumer perspective.

Global Warming, Extreme Weather Events, And Forecasting Tropical Cyclones: A Market-Based Forward-Looking Approach, Carolyn W. Chang, Jack S. K. Chang, Kian Guan Lim

Research Collection Lee Kong Chian School Of Business

Global warming has more than doubled the likelihood of extreme weather events, e.g. the 2003 European heat wave, the growing intensity of rain and snow in the Northern Hemisphere, and the increasing risk of flooding in the United Kingdom. It has also induced an increasing number of deadly tropical cyclones with a continuing trend. Many individual meteorological dynamic simulations and statistical models are available for forecasting hurricanes but they neither forecast well hurricane intensity nor produce clear-cut consensus. We develop a novel hurricane forecasting model by straddling two seemingly unrelated disciplines — physical science and finance — based on the …