Business Commons^™

December 2009, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Harvard Ignored Warnings About Investments

Warnings fell on deaf ears on the president of Harvard,

Lawrence Summers, as the market crashed m the fall

of 2008. He and other Harvard officials were warned

that the school was being too aggresive with billions of

dollars in cash by investing in stocks, bonds, hedge

funds, and private equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . …

November 2009, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Is Your Leadership Strong Enough? Three Pillars of

Strength to Help Leaders in Tough Times Some leaders think

that doing extra work. staying late, and taking on

more responsibilities will keep them strong. Joelle Jay

say it's time to upgrade that way of thinking. "Getting

ahead" has less to do with time and effort than it does with

thoughtful. reflective consideration. She outlines an "inner

work" that can weather any storm. . …… . …… . …… . ………8

Ho …

Good Management’S Impact On Inventory Shrinkage, David J. Cherrington

Faculty Publications

One of my good friends, Joseph Nelson, tried to convince me that inventory shrinkage was mostly a management problem. Based on his experience as a store manager, Joe claimed that the conduct and example of top management were the most important factors in curtailing shoplifting and employee theft. I was much more inclined to focus on the dishonesty of customers and employees.

September 2009, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Management and Motivation…... 8

Investments and Finance ...................9

Computers ........................10

Corporate Event………………..11

The Lists:

Inland Empire's Largest Hotels...................13

Banks in the Inland Empire.........................15

Golf Courses in the Inland Empire.................16

Commentary..............................................18

Management ...............................................19

People. Places and Events ............................28

Sales.........................................................30

Manager's Bookshelf….......................38

New Business Liqs:

Count) of San Bernardino……...............40

County of Riverside....................41

Executive Time Out….......................43

Motivating and Inspiring...............8

Plan a memorable Corporate Event...............11

The Five ways Leaders Lose Their Edge...............19

Build a Better Sales Force...............30

Hot Olympic Spots in British Columbia...............43

July/ August 2009, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Sales ……………………..............................................................8

Investments and finance …………………………………………9

Commentary .................................................................................10

Computer . . . . . . . . . . . . . ………………………………………12

Management. ........................................................................13 & 18

The Lists:

Certified Public Accountant Firms. . . . . . . . . . . . . . . . 6

Commercial Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

SBA Lenders Serving the Inland Empire. . . . . . . . . . . . . 15

Public Relations …

Healers And Helpers, Unifying The People: A Qualitative Study Of Lakota Leadership., Kem M. Gambrell

Department of Agricultural Leadership, Education and Communication: Dissertations, Theses, and Student Scholarship

The purpose of this critical grounded theory qualitative study was to explore Lakota Leadership from a Native perspective. Interviews were conducted with enrolled members of a Lakota tribe in an urban setting as well as on the Rosebud reservation to gain better awareness of leadership through a non-mainstream viewpoint. Previously, in order to understand leaders and followers, research limited its scope of discernment to dominant society, implying that non-mainstream individuals will acquiesce, or that differences found are inconsequential. Leadership scholars also have implied that leadership theory is “universal enough”, and can be applied globally regardless of influences such as race, …

June 2009, Inland Empire Business Journal

Inland Empire Business Journal

14 tips for small business to thrive in a down economy

Pomona valley Hospital Medical Centers Satellite Facilities

The Blessing in Adversity

Why California Must Save its Educational System

Is your Company Stuck in the Muck?

Columns

Commentary . . . . . . . . . . . . . . ....... · · · · · · · · .... 2 & 13

Management . . . . ............. · · · · · · · · · · · · · · · · · · 7 & 33

Sales . . . . . . . …

May 2009, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Management……………………………………………………… 7 & 16

Motivation…………………………………………………………8 & 15

Investment and Finance ……………………………………………9

The Lists

Environmental Companies Serving the Inland Empire…10

Independent Banks Serving the Inland Empire…………13

Employment Services/Agencies... ……………. . . . . . . . . . 14

Law Firms……………………………………....……….. . 19

Dental Plans ..... ............... …………………………………37

Commentary………………………………………………………12

Computer …………………………………………………………18

Inland Empire People and Events .......………………………… 26

Restaurant Closures ..... . ………………………………………31

Manager's Bookshelf …………………………………………….38

New Business Lists:

County of San Bernardino ……………………………... 40

County of Riverside ...............……………………………41

Executive Time Out. . . . . …

Paul M. Klekner (B), Roger R. Schnorbus

Robins School of Business White Paper Series, 1980-2022

This is a fictitious case study, including the name of the restaurant and the people involved.

Paul Klekner graduated first in his class from the Culinary Institute of America (CIA) in 1998; his fellow students named him the chef most likely to succeed in the future. After graduation, he and his wife, Sarah, moved back to his home in Richmond, Virginia where he was employed as a chef at several restaurants including Bottega and Old Original Bookbinders. In 2003, he decided to open his own restaurant, Rogerios, in the Tobacco Row section of Richmond. With an inheritance of $300,000 he …

Pfizer, Inc., Nadezhda Smirnova

Honors College Theses

This paper addresses a few major problems that the pharmaceutical company Pfizer Inc. has recently been facing. The paper also provides promising solutions to these major problems, which without action can lead to the demise of the pharmaceutical giant. The implementation of the proposed solutions would allow Pfizer Inc. to improve its position and inevitably save it from possible demise.

April 2009, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Executive Notes……………………………….. . . . 3

Commentary ……………………………………... 6 & 7

Close-Up ……………………………………………8

Investments and Finance………………………………9

The Lists:

Top Travel Agencies ......……………………12

Meeting Facilities……………………………16

Visitors and Convention Bureaus……………16

Indian Gaming Facilities. . . . . . . . . . . . . . . . . 11

Management. ..............…………………… . . . . . I 0 & 13

Executive Time Out... . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Computer ........................………………………………17

Real Estate Notes. . . . . . …

March 2009, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Sales and Marketing................................7

Executive Notes ......................................8

Investments and Finance..........................9

Real Estate Notes.................................10

Management............................................12 & 26

Commentary/Letters to Editor....................14

The Lists:

MBA/Executive Programs in the Inland Empire.......20

The Top HMOs ........................................25

The Top PPOs..........................................25

Residential Real Estate Brokers................11

Sales ........................................................28

Technology..............................................29

Restaurant Review. ..................................35

Inland Empire People and Events...........37

Manager's Bookshelf .............................38

New Business Lists:

Count) of San Bernardino..................... 40

Count) of Riverside................................41

Executive Time Out................................43

Customer care=cash…………………........7

Real Estate Experts Focus on Challenges in Tough Economy.......10

Rally Your Employees in tough times........12

A Thousand Resumes.................................26

Beyond the basics.......................................28

India Unleashed, Nirmalya Kumar

Research Collection Lee Kong Chian School Of Business

Corporations in the developed world increasingly see India as a high-growth market and its companies as acquirers of their assets, global competitors, partners for enhancing the competitiveness of their global value chain and a source of new energy and dreams for the world economy. How did this all happen? The author shares the essence of what he learned from 10 trips to India to interview more than 30 CEOs and top executives who are unleashing the new global power of Indian firms.

February 2009, Inland Empire Business Journal

Inland Empire Business Journal

Columns

Investments and Finance ........................9

Real Estate Notes..............................10

Management. ....................................11 & 29

Computer...........................................15

Commentary......................................16

The Lists:

Architectural/Engineering Firms............17

Banks in the Inland Empire....................25

Top Commercial/industrial Contractors..............28

Residential Real Estate Builders Serving

the Inland Empire................................................27

Sales/Management .............................................27

Inland Emp1re Quarterly Economic Report.......11

Restaurant Review..............................................35

New Business Lists:

County of San Bernardino.............................40

County of Riverside. ....................................11

Inland empire People and bents….................41

Executive Time Out. ...................................44

A contrarian View........3

The small Business recession Plan “b” ........11

Computer........11

Struggling office Market for 2009........18

How Selfishness Eats Growth........27

Get Your Late-Paying Customers to pay on Time........29

Innovation Rules: A Step By Step Approach Towards Identifying New Innovation Opportunities, Arcot Desai Narasimhalu, Institute Of Innovation And Entrepreneurship

Research Collection Institute of Innovation and Entrepreneurship

This book is organized in three sections. The first section introduces twenty five innovation rules that reflect how innovations have progressed over time. The second section explains how the innovation rules can be used to identify possible innovation opportunities. The third section explains how to choose innovations for commercialization. Pay sufficient attention to each of the Innovation Rules when you read the first section. Each rule captures the introduction and evolution of successful innovations. Each rule is listed on one page and its description on the opposite page. Rules have more than one stage, the initial stage followed by one …

The Challenge Of Leading On Unstable Ground: Triggers That Activate Social Identity Faultlines, Donna Chrobot-Mason, Marian N. Ruderman, Todd J. Weber, Chris Ernst

Leadership Institute: Faculty Publications

Today’s leaders face unprecedented challenges in attempting to manage interactions between social identity group members with a history of tension in society at large. Research on faultlines suggests that social identity groups often polarize in response to events that make social identity salient, resulting in negative work outcomes. The current research extends the faultlines literature by examining precipitating events (triggers) that activate a faultline. Qualitative interview data were collected from two samples of employees working in multiple countries to identify events that had resulted in social identity conflicts. In the first study (35 events), an exploratory approach yielded a typology …

Seaport Management Aspects And Perspectives: An Overview, Amr Arisha, Amr Mahfouz

Conference papers

Ireland occupies the northern part of the western European coast which has a 70,000 Kilometres coasting along two oceans and four seas. These coasts are Europe’s lifeblood and represent the trade routes, climate regulator and source of food, energy and resources. Seaports and shipping are key maritime activities which allow European coast countries to benefit from the rapid growth of international trade. Therefore, port management became the centre of governments’ interest and the focal point of research to improve the efficiency. This research aims to summaries past publications of seaport systems to highlight challenges and reveal relevant research gaps. Having …

Using The Brand Molecule Concept To Guide The Management And Marketing Of A Professional Sports Team, Alan Pomering, Dirk Melton, Gregory Kerr

Faculty of Commerce - Papers (Archive)

The sports industry is an important one; it is estimated to be the 11th largest industry in the United States. Within this industry, individual sports, at both the amateur and professional levels, compete for talented players, supporters, government funding, and sponsorship dollars. It is therefore important for sports to manage their sports brands. We use Lederer and Hill’s (2001) brand molecule concept to explain the brand management implications for a professional, national sports team, the Bulldogs, a Sydney-based team in Australia’s National Rugby League competition. The brand molecule highlights for the brand manager the positive and negative atoms that comprise …

Environmentally Friendly Behavior - Can Heterogeneity Among Individuals And Contexts/Environments Be Harvested For Improved Sustainable Management?, Sara Dolnicar, Bettina Grun

Faculty of Commerce - Papers (Archive)

The study of behavior with environmental consequences (recycling, water conservation, etc.) has received significant attention from social scientists over the past few decades. However, few studies have closely examined the systematic heterogeneity of behavior with environmental consequences. This study tests two specific hypotheses about such heterogeneity: that individuals differ systematically in their patterns of behavior with environmental consequences and that behavioral patterns systematically differ between context/environments. Both hypotheses are investigated empirically in the home and vacation environment. Results support the assumption that systematic differences in behavioral patterns exist across individuals. With respect to context/environment dependence, some groups of individuals do …

Understanding Behaviour To Inform Water Supply Management In Developed Nations - A Review Of Literature, Conceptual Model And Research Agenda, Anna Hurlimann, Sara Dolnicar, Petra Meyer

Faculty of Commerce - Papers (Archive)

Water is a scarce resource in many parts of the developed world. Two solutions are possible to address water scarcity: conservation of existing resources, or the further production of water from new sources e.g. through recycling of wastewater or desalination of seawater. However, the main hurdle to implementation of many of these solutions is often viewed as a lack of public willingness to adopt these alternative water behaviours. Research in this area is therefore crucial. Yet, and possibly due to the interdisciplinary nature of such research, there is currently no comprehensive overview of what has been done before. This study …

From Traditional Knowledge Management In Hierarchical Organizations To A Network Centric Paradigm For A Changing World, Kate Crawford, Helen M. Hasan, Leoni Warne, Henry Linger

Faculty of Commerce - Papers (Archive)

At the beginning of the 21st century, all organizations need to address the continually changing social and economic landscape in which they operate. In this landscape organizations need to be responsive, flexible and agile and acquire the capability to leverage information and use collective knowledge to make appropriate decisions quickly and effectively. The practice of knowledge management allows knowledge workers to participate in dynamic processes that generate and use collective knowledge. However the complexity that arises from a continually changing global environment highlights the need for knowledge management to move in new directions both in practice and theory. This paper …

A Knowledge Mapping Approach To Facilitate Strategic Human Resource And Knowledge Management, Debbie Richards, Peter R. Massingham, Peter Busch

Faculty of Commerce - Papers (Archive)

A key challenge facing organisations is how to effectively connect employees who seek knowledge with those who have the necessary knowledge. From case studies conducted in three separate knowledge intensive organisations, briefly introduced in this paper, we found that locating and measuring expertise were major challenges with no current satisfactory solutions. We offer a method to map intellectual capital within organisations distinct from previous expertise location methods in several significant ways. First, it includes the measurement of knowledge value within the context of the organisation's strategy and activities. Second, it addresses concerns with existing methods such as subjectivity associated with …

The Critical Role Of Knowledge Management In Achieving And Sustaining Organisational Competitive Advantage, Thi Nguyet Q. Nguyen, Philip E. Neck, Thanh Hai Nguyen

Faculty of Commerce - Papers (Archive)

The critical role of knowledge management in achieving and sustaining competitive advantage has been strongly emphasised in the extant literature. However, most previous studies were conceptually grounded and empirically examined in advanced, developed and newly industrialised countries. In addition, research to date has predominantly explored findings from a large company view while little attempt has been made to address the relative importance of different factors constituting the organisational KM capability in the context of Asian emerging, less developed countries such as Vietnam where a socialist market economy, a Confucian culture and a majority of small and medium sized enterprises currently …

Ceo Pay-Performance And Board Independence: The Impact Of Earnings Management In China, Yuqing Zhu, Gary G. Tian

Faculty of Commerce - Papers (Archive)

This paper examines the impact of board characteristics and CEO compensation on firm performance when firm performance is adjusted for the effect of earnings management. Results from regression analysis indicates that the CEO pay-performance relation is substantially lower when firm performance is adjusted for the effect of earnings management than when firm performance is measured as reported performance. That is, the positive effect of executive compensation on firm performance disappears when firm performance is measured as adjusted firm performance excluding earnings management in Chinese listed firms, and as a result, we can identify that the evident executive pay-performance relation is …

Diversity Management In Australia And Its Impact On Employee Engagement, Pat Skalsky, Grace Mccarthy

Sydney Business School - Papers

Diversity, defined as differences relating to gender, ethnicity, age, religion, sexual orientation, physical ability or any other source of difference can have a major impact on employee engagement. In this article, the authors examine the results of a recent survey and uncover how diversity is managed in Australia.

Management Education For Engineers, Peter Gibson, Peter W. Childs

Sydney Business School - Papers

This paper considers some of the contemporary literature on teaching management to engineers. Some ideas are discussed, for future research to be carried out by the authors, aimed at documenting current shortcomings with a view to developing a more effective future strategy for engineering management education

The Power Of Play In Knowledge Management, Yan Qi, Joseph A. Meloche

Faculty of Commerce - Papers (Archive)

The aim and motivation of this research is to investigate ways to support and encourage knowledge sharing. Specifically we examined ways in which ‘play’ can be used to enhance collaborative work practices. In this process we elicited subjective views and opinions on playing games and the extent to which the participant’s felt these could enhance their collaboration in work. The ancient Chinese strategy game of Go was employed in an online team version as a means to evaluate and advance the knowledge sharing culture in a network centric environment. The results of this research identified that play has the power …

Enhancing The Reusability Of Inter-Organizational Knowledge: An Ontology-Based Collaborative Knowledge Management Network, Joshua P. Fan, Nelson K Y Leung, Sim K. Lau

Sydney Business School - Papers

Researchers have developed various knowledge management approaches that only focus on managing organizational knowledge. These approaches are developed in accordance with organizational KM strategies and business requirements without the concern of system interoperation. The lack of interoperability means that heterogeneous Knowledge Management Systems from different organizations are unable to communicate and integrate with one another, this results in limitation to reuse inter-organizational knowledge. Here, inter-organizational knowledge is defined as a set of explicit knowledge formalized and created by other organizations. In this research, a collaborative inter-organizational KM network is proposed to provide a platform for organizations to access and retrieve …

Management Control Systems: A Model For R&D Units, Parulian Silaen, Robert B. Williams

Faculty of Commerce - Papers (Archive)

Purpose - The purpose of this paper is to develop a proposal for a new conceptual framework for management control systems (MCS) in R&D units. Design/methodology/approach - The paper is a descriptive study that reviews the control literature and proposes an MCS framework in the light of four key elements: desired ends, actors, control implementation, and control tools. Findings - The study found two sub-elements of desired ends (directional and yardstick) to be complementary in a low level of uncertainty, while directional should be emphasized more in a high level of uncertainty. Five sub-elements of actors are used differently along …

The Management Of Subsidiaries In Emerging Malaysian Multinational Enterprises, Ah Ba Sim

Faculty of Commerce - Papers (Archive)

While there is increasing research on Asian multinational enterprises (MNEs) from the newly industrialized economies, there is a dearth of studies on MNEs from the lesser developed Asian countries, particularly in the area of subsidiary-management. This paper aims to contribute to this knowledge gap with empirical evidence from a study based on six case studies of MNEs from Malaysia, a rapidly developing country. Some differences as well as commonalities in subsidiary-management were found among our sample firms. These are discussed in relation to the literature on management of subsidiaries in other Asian and western MNEs. Implications for research and limitations …