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Effective Communication In The Intranational Workplace: Models For Public Sector Managers And Theorists, John F. Kikoski Jan 1993

Effective Communication In The Intranational Workplace: Models For Public Sector Managers And Theorists, John F. Kikoski

Political Science & Global Affairs Faculty Publications

This article discusses theoretical models for effective interpersonal communication in the intranational workplace for public sector managers in the U.S. Effective communication is complete when the message has been understood. A message has been understood when it has been both clearly sent and received. Effective communication is a requisite to every step in the organizational process--from the mutual recognition and understanding of a topic or problem that triggered the communication in the first place to its final resolution. The second classical model of interpersonal communication was published by David Berlo. Berlo elaborated upon the Shannon-Weaver model. He recognized that interpersonal …


Women In Leadership Program 1993: Shaping The Culture, Catriona Pyner Jan 1993

Women In Leadership Program 1993: Shaping The Culture, Catriona Pyner

Research outputs pre 2011

In discussing Women in Leadelrship one member of the Management Group sometimes used the term "Program", and sometimes "Project". This was not a mere slip of the tongue. One useful way to conceptualise "Women in Leadership" is as a Project- which seeks to strategically engage with a changing institution, and which is both organic and structured. Part of the Project structure is the Program. The Program is made up of three formal elements: The Collegial Groups; the Public Lecture Series and the National Conference. And yet, part of the Purpose of the Program is to engage with, shape and respond …