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Full-Text Articles in Business

Activity As A Unit Of Analysis For Knowledge Management Frameworks, Leoni Warne, Irena Ali, Helen Hasan Jan 2003

Activity As A Unit Of Analysis For Knowledge Management Frameworks, Leoni Warne, Irena Ali, Helen Hasan

Faculty of Commerce - Papers (Archive)

The authors of this paper take the view that knowledge management is a set of practices for systematically adding value to the knowlege of individuals, which is generated and shaped through interaction with others. It is therefore appropriate that knowledge management research be conducted in the context of particular organisations, focusing on local activities. To that end two of the authors have conducted a four-year research program investigating the factors in organizations that enhance and enable the assimilation, generation, sharing and building of knowledge that transfonns an organization into a learning organization. Human activities in organisational contexts have been analysed …


Improving The Efficiency Of Sporting Venues Through Capacity Management - The Case Of The Sydney (Australia) Cricket Ground Trust, Paul Preda, Ted Watts Jan 2003

Improving The Efficiency Of Sporting Venues Through Capacity Management - The Case Of The Sydney (Australia) Cricket Ground Trust, Paul Preda, Ted Watts

Faculty of Business - Papers (Archive)

Capacity management seeks to improve organizational effectiveness through improved operational efficiency and reduced congestion. The article contends that there are major similarities between manufacturing organizations and sporting venues with respect to issues of capacity management. This article reports the findings of two capacity management studies undertaken at a major sporting venue in Sydney, Australia, and relates the findings to capacity management theory articulated in current capacity literature and exhibited in existing management practice. It is proposed that by understanding the well-developed techniques presented in the production capacity literature, venue managers may be able to identify pockets of idle capacity and …


The Politics Of Human Resource Management In Implementing Process Innovation, Michael Zanko, Richard Badham, Maren Schubert Jan 2003

The Politics Of Human Resource Management In Implementing Process Innovation, Michael Zanko, Richard Badham, Maren Schubert

Faculty of Commerce - Papers (Archive)

This paper analyses a longitudinal case study of organizational and human resource management (HRM) dimensions in the implementation of an approach to product development (concurrent engineering (CE)) in a multinational firm engaged in defence electronics. Most aspects of managing product development in CE are linked to people management. Yet in this case, other than project team structure, prescriptive HRM dimensions of CE received little attention in the implementation process. This failure to address the 'formal' prescribed HRM issues is explained by a multilayer analysis of the play of power and political lobbying among 'stakeholders' over time: the HRM function, key …


A Framework For Case-Based Reasoning Integration On Knowledge Management Systems, Seung Hwan Kang, Sim K. Lau Jan 2003

A Framework For Case-Based Reasoning Integration On Knowledge Management Systems, Seung Hwan Kang, Sim K. Lau

Faculty of Commerce - Papers (Archive)

To support the sharing and reusing of well-defined knowledge among knowledge management systems, it is useful to use standardised formalisation. It is also common effort to difficulty of knowledge acquisition known as knowledge acquisition bottleneck. In this paper investigates the feasibility of using techniques in case-based reasoning of artificial intelligence for the knowledge acquisition phase in knowledge management systems. The need of an ontological approach of the semantic web for well-defined set of domain knowledge is proposed in order to avoid knowledge acquisition bottleneck. Our viewpoint of this approach is that the ontology-driven mechanism allows us to provide standardised structured …