Business Commons^™

Digital Research Proficiency In Information And Communication Technology Skills Employed By Secretarial Staff And Business Teachers In Day-To-Day Administration And Training In Secondary Schools, Honesta Chidiebere Anorue, Ogenyi Ochehe, Maureen Anayo Madu

Library Philosophy and Practice (e-journal)

Not only does Information and Communication Technology (ICT) have the potential to increase the efficacy and efficiency of teaching and learning, it also has the potential to lessen administrative obligations. This study investigates the extent to which secretarial staff and business teachers use of digital research proficiency in information and communication technology skills in their day-to-day interactions in secondary schools in Benue State. Specifically, a descriptive survey research approach was used for this investigation.The study tested four hypotheses and answered four research questions at 0. 05 level of significance. The study's population was 53 respondents that comprised 38 business teachers …

Language In Collaborative Spaces: Advantages And Barriers, Ludovica Leone, Cristina Guardiano, Monica Alexandrina Irimia, Elisa Mattarelli, Fabrizio Montanari

Faculty Research, Scholarly, and Creative Activity

An indispensable desideratum in collaborative spaces is to foster dynamic, barrier-free environments where professionals from different backgrounds can find common ground for collaborative projects. However, although such goals cannot be met without proficient and effective communication, research on the use of language as the most important means of information exchange in collaborative spaces is still needed. Our contribution in this chapter consists in exploring the linguistic interactions among coworkers of such spaces. We propose a multidisciplinary approach integrating insights from the organizational literature on communication and research methods in theoretical linguistics. The sociolinguistic analysis of two coworking spaces reveals essential …

Prototypes As Identity Markers: The Double-Edged Role Of Prototypes In Multidisciplinary Innovation Teams, Clio Dosi, Elisa Mattarelli, Matteo Vignoli

Faculty Research, Scholarly, and Creative Activity

Prototypes play a powerful role in facilitating the work of multidisciplinary innovation teams, but if not properly managed, they may inhibit innovation processes. This paper inquires into the tensions that exist around the use of prototypes in multidisciplinary teams. We studied the relationship between work identities (related to teams and subgroups within teams) and prototypes with a field study of a multidisciplinary team in an emergency department, in charge of redesigning the layout of the unit. Results show that different values of subgroup identities are reflected in the solutions devised by the team. These values become salient through the prototype; …

How Perceptions Of Work-Life Balance And Technology Use Impact Upon Creativity In Collaborative Spaces, Carlotta Cochis, Elisa Mattarelli, Fabiola Bertolotti, Anna Chiara Scapolan, Fabrizio Montanari, Paula Ungureanu

Faculty Research, Scholarly, and Creative Activity

This paper unpacks creative processes in collaborative spaces (CS). We focus on how the positive resources related to wellbeing and work-life balance derived from working in CS interplay with the use of collaborative technology in affecting individual creativity. We conducted a survey study with individuals working in 27 different CS in Italy. We propose and find a positive relationship between the perceived level of work-life balance satisfaction and individual creativity. Instead we do not find a significant relationship between the frequency of technology mediated interactions with external actors and individual creativity. Furthermore, the relationship between work-life balance and creativity is …

Multiplex Boundary Work In Innovation Projects: The Role Of Collaborative Spaces For Cross-Functional And Open Innovation, Paula Ungureanu, Carlotta Cochis, Fabiola Bertolotti, Elisa Mattarelli, Anna Chiara Scapolan

Faculty Research, Scholarly, and Creative Activity

Purpose
This study investigates the role of collaborative spaces as organizational support for internal innovation through cross-functional teams and for open innovation with external stakeholders. In particular, the study focuses on collaborative spaces as tools for multiplex (i.e., simultaneous internal and external boundary management in innovation projects).

Design/methodology/approach
The authors conducted a qualitative study in a multi-divisional organization that set up in its headquarters a collaborative space for collaborative product development. Data were collected through semi-structured interviews and participant observations.

Findings
Findings highlight that the relation between expectations and experiences about the collaborative space impact on employees' ability to perform …

Platforms As Entrepreneurial Incubators? How Online Labor Markets Shape Work Identity, Francesca Bellesia, Elisa Mattarelli, Fabiola Bertolotti, Maurizio Sobrero

Faculty Research, Scholarly, and Creative Activity

Purpose
The purpose of this paper is to explore how the process of work identity construction unfolds for gig workers experiencing unstable working relationships in online labor markets. In particular, it investigates how digital platforms, intended both as providers of technological features and online environments, affect this process.

Design/methodology/approach
The authors conducted an exploratory field study and collected data from 46 interviews with freelancers working on one of the most popular online labor markets and from online documents such as public profiles, job applications and archival data.

Findings
The findings reveal that the online environment constrains the action of workers …

Managerial Approaches To Telecommuting, Kristina P. Cheyne

Student Publications

The purpose of this theoretical paper is to synthesize the current knowledge on the topic of telecommuter managerial approaches by cross-analyzing certain commonalities and differences among relevant literature and scholarly sources. This paper will explore key themes such as trust management, performance-based reviews, communication, boundary management, work-life balance, and social and professional isolation. Additionally, this analysis will identify significant issues and contradictions amidst the research of flexible work arrangement management styles. Furthermore, it will outline the most significant disadvantages and repercussions of telecommuting and discuss them in relationship to the management styles best suited to alleviating these issues. Then, this …

Applications Of Varying Leadership Structures For Software Engineering Teams, Elliot Sandfort

Honors Theses

This thesis explores the similarities and differences between applications of managing software engineering teams in Design Studio and the state of the practice. Information about the leadership structure of Design Studio teams was gathered over 3 semesters of Design Studio experiences with two companies: Hudl and TD Ameritrade. Information about leadership concepts in the state of the practice was gathered from experiences and observations with three different companies: Hudl, Garmin, and TD Ameritrade. From these experiences and observations, it can be concluded that the leadership structure of Design Studio is valuable as a student learning experience, and with proper consideration …

Management And Telework, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This chapter discusses telework as a desirable option for workers and a valuable tool for employers to attract and retain employees. Telework's many benefits are appealing to technologically competent and confident workers. Managers may be concerned with employee accessibility, productivity and possible loss of management roles (Arnold, 2006). When Yahoo CEO Marissa Meyer banned working from home, it was described as a step backward that countered studies of increased productivity, retention and job satisfaction that could demoralize the workers (Cohan, 2013; Gaudreau, 2013). An overview of benefits, incentives, organizational examples as well as possible deterrents and management resistance are identified.

Bridging The Mutual Knowledge Gap: Coordination And The Commercialization Of University Science, Reddi Kotha, Gerard George, Kannan Srikanth

Research Collection Lee Kong Chian School Of Business

We examine why commercialization of interdisciplinary research, especially from distant scientific domains, is different from commercialization of inventions from specialized or proximate domains. We argue that anticipated coordination costs arising from the need to transfer technology to licensee firms and from the need for an inventor team's members to work together to further develop a technology significantly impact commercialization outcomes. We use a sample of 3,776 university invention disclosures to test whether variation in the types of experience of the scientists on a team influences the likelihood that an invention will be licensed. We proffer evidence to support our hypotheses …

Workforce Management In Periodic Delivery Operations, Karen Smilowitz, Maciek Nowak, Tingting Jiang

Information Systems and Operations Management: Faculty Publications & Other Works

Service quality and driver efficiency in the delivery industry may be enhanced by increasing the regularity with which a driver visits the same set of customers. However, effectively managing a workforce of drivers may increase travel distance, a traditional metric of the vehicle routing problem (VRP). This paper evaluates the effect that workforce management has on routing costs, providing insight for managerial decision making. The analysis is presented in the context of the period vehicle routing problem (PVRP), an extension of the VRP with vehicle routes constructed to service customers according to preset visit frequencies over an established period of …

Toward A Technology Management Core: Defining What The Technology Manager Needs To Know, Mark Doggett, Pam Mcgee, Sophia Scott

SEAS Faculty Publications

With the increasing demands on organizations to do “more with less,” and produce acceptable market results, productivity and performance standards continually raise the expectations on competitive success. To meet these expectations, organizations should create learning opportunities that combine the application of technical management skills along with the softer skills involved in people management. Technical managers with little training or past experience with nontechnical skills often perform poorly in technical management positions (Kroecker, 2007). Because this generation lives in a highly technical environment, managers need to be proficient in dealing with knowledge workers and systems; therefore, there is a growing emphasis …

Innovation Rules: A Step By Step Approach Towards Identifying New Innovation Opportunities, Arcot Desai Narasimhalu, Institute Of Innovation And Entrepreneurship

Research Collection Institute of Innovation and Entrepreneurship

This book is organized in three sections. The first section introduces twenty five innovation rules that reflect how innovations have progressed over time. The second section explains how the innovation rules can be used to identify possible innovation opportunities. The third section explains how to choose innovations for commercialization. Pay sufficient attention to each of the Innovation Rules when you read the first section. Each rule captures the introduction and evolution of successful innovations. Each rule is listed on one page and its description on the opposite page. Rules have more than one stage, the initial stage followed by one …

Ethical And Managerial Implications Of Internet Monitoring, Andra Gumbus, Frances Grodzinsky

WCBT Faculty Publications

As Internet use pervades our personal and professional lives, organizations have become increasingly concerned about employee use of the Internet for personal reasons while at work. This has prompted the restriction of the Internet or the limitation of the Internet during work hours. Monitoring of employee Internet and email is another result of this trend. Legitimate business functions such as employee performance appraisal and progress toward goals are served by monitoring. However, poorly designed and communicated monitoring practices can be negative and have perverse effects on employee morale and productivity. Monitoring of employees erodes trust and may be considered an …

Managing Scarce Resources In Training Projects, Richard D. Busby, James J. Goldsmith

Publications & Research

Every training organization has a limited amount of people, time and/or money available to complete a project, and this limited resource availability undoubtedly will affect the scope and success of projects the organization undertakes. Busby and Goldsmith discuss the knowledge and skills thing in the instructional design field will need to successfully address these circumstances. The authors begin the chapter by defining what they mean by "resources" and "resource scarcity," and then go on to describe how resource availability and the scope of a project affect one another. They then discuss such basic economic concepts as supply and demand and …

Measures Of Perceived Credibility Of Blogs: Construct Validation By Lisrel, Uday S. Tate, Elizabeth Alexander, Suneel K. Maheshwari

Management Faculty Research

Predictions are that blogs will be the promotional tool of the future, if not now. The question remains: how credible are blogs as a source of consumer information? How do consumers perceive the credibility of blogs from different sources when making purchase decisions and product evaluations? The primary objective of the present study is to assess validity and reliability of a set of Semantic Differential scales purported to measure perceived credibility of different types of blogs. Confirmatory factor analysis via LISREL8.5 package was used to obtain appropriate statistics for convergent validity, discriminant validity, and composite reliability. In general, the scales …

An International Cross-Cultural Study Of The Role Of Chief Informational Officers In Healthcare, Wallace Saunders

Faculty Dissertations

The introduction and utilization of Information Systems (IS) in the hospital environment has had a significant and lasting impact on the practice of medicine. The development of this dissertation will attempt to explore a widely overlooked area: The comparison of Chief Information Officers (CIOs) in the United States and the United Kingdom.

Aspects of CIO experiences relating to assumed roles, CIO challenges, skills, frustrations, success, failure, leadership, management, involvement and perceptions about the role of Information Technology (IT) in healthcare are discussed with a comparative global model. This study investigates the managerial roles of the Chief Information Officer based on …

Managing Expert Systems: A Framework And Case Study, Rob R. Weitz, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

This paper addresses the problem of managing the development and implementation of a large expert system in an organization. A traditional systems analysis and design methodology is used as a framework to highlight similarities and differences in managing large scale traditional computer based projects and large expert systems. As a non-technical, prescriptive guide, this article focusses on defining at each stage in the project, the tasks to be accomplished, resources required, impact on the organization, likely benefits and potential problems. The case of a large expert system implemented by a multinational corporation across several European sites is used to clarify …