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The Keys To Disney’S Magic And Success, Jordan M. K. Daley May 2018

The Keys To Disney’S Magic And Success, Jordan M. K. Daley

Honors College

This research was conducted in order to compare the inner business practices of the Walt Disney Company, specifically their theme park known as the Walt Disney World Resort, to the concepts set forth by Michael Porter and his Productivity Frontier. This research was compiled with information gathered from firsthand experience as a Disney cast member, in depth explanations about Disney’s technological advancements for data collection, as well as data gathered from Walt Disney Company financial statements. After analyzing the way in which the company runs it’s extremely large service organization, it can be concluded that the Walt Disney World Resort …