Business Commons^™

Strategies For Effective Labor-Management Relationships In The Foodservice Industry, Nichola A. Hall

Walden Dissertations and Doctoral Studies

The relationship between unions and management is particularly critical for food service firms, which rely heavily on unionized employees to meet operational needs. Food service managers are concerned with ineffective strategies for engaging with unions because managing these ineffective relationships jeopardizes employee retention and the firm's performance. Grounded in authentic leadership theory, the purpose of this qualitative multiple-case study was to explore strategies food service managers use to develop and maintain an effective union-management relationship for retaining unionized employees. The participants were six food service managers from three large food service firms who implemented success strategies to develop and maintain …

Exemplary Human Resources Administrators Leading Through Storytelling, Colleen Slattery

Dissertations

Purpose: The purpose of this phenomenological study was to understand and describe how exemplary human resources administrators use storytelling to lead organizations using Denning’s (2011) model. In addition, it was the purpose to understand how they use storytelling to create transformational change. Denning’s The Leader’s Guide to Storytelling highlights eight storytelling narrative patterns: to ignite action and implement new ideas, build trust, build your organizations’ brand, transmit organizational values, foster collaboration, share knowledge, neutralize rumor, and create and share vision.

Methodology: This phenomenological qualitative study described the lived experiences of exemplary human resources administrators in Northern California. The researcher was …

Change Management And Guided Pathways: Creating A Plan For Implementation At A Washington State Community College, Sandra Spadoni, Saovra Ear

Ed.D. Dissertations in Practice

Objective: This article addresses a problem of practice in community college leadership: how to effectively use change management strategies to implement a guided pathways model at a community college. Guided pathways is a recent national movement to create more structured and better coordinated academic pathways within community colleges. Using the case study of one Washington State community college looking to implement this model, we identified change management strategies for community college leaders seeking to implement the guided pathways model. Methods: We conducted interviews with national consultants, state system leaders, and college leaders around the country who have effectively …

Consequences Of Destructive Leadership Through The Experiences Of Millennial Followers, Rhonda M. Martin

Theses & Dissertations

Destructive leadership has serious detrimental effects on organizations and their employees. Today U.S. companies are spending an estimated $23 billion annually on healthcare costs (e.g. chronic absenteeism, high turnover, and dissatisfaction) resulting from the negative impacts of destructive leaders (Tepper, Duffy, Henle, & Lambert, 2006). This emerging theory was worthy of additional research because of the adverse effects it has on the personal and professional lives of followers. According to Padilla, Hogan, and Kaiser (2007), the success of a destructive leader depends on susceptible followers (Millennials) and a conducive environment, which creates a toxic triangle. In 2009, Trickey & Hyde …