Open Access. Powered by Scholars. Published by Universities.®
- Publication Type
Articles 1 - 2 of 2
Full-Text Articles in Business
Management Communication Failures In Faculty Hiring Processes: A Case Study, Christopher J. Mckenna
Management Communication Failures In Faculty Hiring Processes: A Case Study, Christopher J. Mckenna
Faculty Publications
While universities contribute directly to the future successes of students through the delivery of content knowledge and the development of key career skills, they might also reasonably be expected to model the “best practices” of industry professionals. However, based upon a three-year study of the communications between universities and graduate students applying to nearly two-hundred faculty positions, universities often fail the best practice test when interacting with job candidates. Ironically, they do so even when recruiting for faculty positions that target candidates specializing in the pedagogies and practices of effective communication.
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement, Milton Jones Perkins
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement, Milton Jones Perkins
Walden Dissertations and Doctoral Studies
Considering the growing virtual workforce, it is important for people-managers to understand whether traditional management techniques produce increased engagement and greater productivity with a virtual population. Guided by James Heskett, W. Earl Sasser Jr., and Leonard Schlesinger's conceptual Service Profit Chain framework, this study focused on addressing the gap in contemporary literature related to management techniques that influence virtual employee engagement. Much of the current research provides a foundation for managing and engaging traditional office-based employees. To better understand which experientially-based management techniques influenced traditional employee engagement for a group of virtual employees, a qualitative descriptive phenomenological methodology was used …