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Full-Text Articles in Business
Factors Which Influence Client Satisfaction With The Services Of Community Development Corporations, Shanta Harrison-Proctor
Factors Which Influence Client Satisfaction With The Services Of Community Development Corporations, Shanta Harrison-Proctor
LSU Doctoral Dissertations
The primary purpose of this study was to determine factors which influence client satisfaction with the services of community development corporations (CDCs) in metropolitan regions of Louisiana. The CDCs were evaluated based on five specific criteria: housing, social services, workforce development, educational enrichment, and community outreach. The objectives addressed were: description of clients, levels of client satisfaction, and relationships between satisfaction and selected demographic characteristics. The instrument used in this study was a researcher-designed survey questionnaire used to collect client information. It was comprised of two sections – demographics and client satisfaction. The target population for this study was adult …
Expert Assessments Of E-Commerce In Sub-Saharan Africa: A Theoretical Model Of Infrastructure And Culture For Doing Business Using The Internet, John Chituanya Okoli
Expert Assessments Of E-Commerce In Sub-Saharan Africa: A Theoretical Model Of Infrastructure And Culture For Doing Business Using The Internet, John Chituanya Okoli
LSU Doctoral Dissertations
In spite of numerous socioeconomic problems in Sub-Saharan Africa (SSA), there has been an increasing growth of Internet connectivity, and much business activity has arisen to take advantage of this technology. This dissertation investigates experts’ assessments of the pertinent factors affecting e-business in SSA from the dual perspective of national infrastructure and culture. I review the literature related to e-business in SSA and develop three conceptual models that identify various pertinent factors and hypothesize their interrelationships in determining e-business outcomes. The first model includes all the factors I identify; the second model examines those factors that operate at the national …